Dakota Rollins
Edmonton,AB
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Assistant (Remote)
AmandaMarieSellsYYC
12.2024 - Current
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
Server
O'Byrnes Irish Pub- Ice District
11.2024 - 05.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Shift Lead/Bartender/Server
Chop Steakhouse & Bar
10.2018 - 03.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Demonstrated professionalism and excellent communication when interacting with customers and team members.
- Handled correspondence and filing duties, showcasing keen attention to detail necessary for maintaining a well-organized office environment.
Billing Administrative Assistant
DynaLIFE Medical Labs
09.2018 - 01.2021
- Joined a new team to implement new in-house billing system.
- Automated invoicing reconciliation process, resulting in 95% reduction
- Handled account payments and provided information regarding outstanding balances.
Server
Rogers Place
09.2016 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
McNally High School
06.2015
Skills
- Medical Terminology
- Patient Scheduling & Reception
- Electronic Medical Records (EMR) (eg, FOIP/HIA knowledge)
- Insurance and billing procedures
- Communication and Customer Service
- Multitasking efficiency
- Data entry & Record Management
- Appointment Booking Systems
- POS system operation
- Salesmanship
Certification
- Human Anatomy & Medical Terminology Certificate
- Class 5 License
Timeline
Real Estate Assistant (Remote)
AmandaMarieSellsYYC
12.2024 - Current
Server
O'Byrnes Irish Pub- Ice District
11.2024 - 05.2025
Shift Lead/Bartender/Server
Chop Steakhouse & Bar
10.2018 - 03.2023
Billing Administrative Assistant
DynaLIFE Medical Labs
09.2018 - 01.2021
Server
Rogers Place
09.2016 - 04.2021
High School Diploma -
McNally High School
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