Dakota Rollins
Edmonton,AB
Summary
Results driven individual that excels in a fast-paced environment. Adept in identifying problems and developing practical solutions. Bringing detail-orientation, excellent communication, and multitasking skills. Capable of working independently or in a team setting to accomplish company and client objectives. Committed to continuous improvement and team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Central Social Hall
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server/Server Trainer
Chop Steakhouse & Bar
10.2018 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
Premium Level Server
ARAMARK Sports And Entertainment Rogers Arena
09.2016 - 06.2021
- Trained workers in service policies, safety requirements and specifics of activities.
- Worked flexible hours: night, weekend, and holiday shifts.
- Quickly learned news skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, and evaluate solutions and make decisions.
Education
Bachelor of Arts -
MacEwan University
Edmonton, AB06.2025
High School Diploma -
McNally High School
Edmonton, AB06.2015
Skills
- Dining Customer Service
- Dining Area Maintenance
- Quality Control
- Menu Memorization
- Basic Accounting
- Beverage Preparation
- Wine Service
- Sales Expertise
References
References available upon request
Certification
- ProServe Liquor Staff Training
- Reel Facts Training
- Full Class 5 Operators License
Timeline
Server/Bartender
Central Social Hall
04.2023 - Current
Bartender/Server/Server Trainer
Chop Steakhouse & Bar
10.2018 - 03.2023
Premium Level Server
ARAMARK Sports And Entertainment Rogers Arena
09.2016 - 06.2021
Bachelor of Arts -
MacEwan University
High School Diploma -
McNally High School
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