Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dakota Matte

Carlisle,ON

Summary

Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Infinite Vapes. Excelled in enhancing shopping experiences and solving customer challenges through effective problem-solving and listening skills. Skilled in POS system operation and cash handling, consistently promoting a cohesive store environment. Achieved notable repeat business by prioritizing client relationships and store visual appeal.

Overview

5
5
years of professional experience

Work History

Sales Associate

Infinite Vapes
Waterdown, ON
09.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed products.
  • Processed orders on POS system and accepted cash and charge payments.

Sales Assistant

Summer Market
Waterdown, ON
06.2019 - 06.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Wrapped, boxed and weighed products
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma - High School Curriculum

St. Mary Secondary School
Dundas, ON
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • POS System Operation
  • Retail Store Operations

Languages

English
Full Professional

Timeline

Sales Associate

Infinite Vapes
09.2023 - 08.2024

Sales Assistant

Summer Market
06.2019 - 06.2022

High School Diploma - High School Curriculum

St. Mary Secondary School
Dakota Matte