Dakota Jensen
Squamish,BC
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Gatehouse Manager
Sea to Sky Parks
Squamish, BC
03.2022 - Current
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Collected park entrance fees, issued permits and accounted for money collected.
- Trained and mentored associates to teach daily tasks and procedures.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Logistics/Store Manager
Prime Gelato
Thunder Bay, ON
09.2020 - 10.2021
- Maintained high standards of internal and external customer service.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Lead Expeditor
The Keg Steakhouse and Bar
Thunder Bay, ON
11.2014 - 03.2020
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
- Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
- Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
- Provided mentorship and guidance to new kitchen team members.
Education
Work Safe BC
Occupational First Aid Level 1
Vancouver, BC07-2023
High School Diploma -
Sir Winston Churchill High School
Thunder Bay, ON06.2017
Skills
- Exceptional time management
- Focused and detail-oriented
- Proficient in Word and Excel
- Strong verbal and written communication
- Customer Relations
Timeline
Gatehouse Manager
Sea to Sky Parks
03.2022 - Current
Logistics/Store Manager
Prime Gelato
09.2020 - 10.2021
Lead Expeditor
The Keg Steakhouse and Bar
11.2014 - 03.2020
Work Safe BC
Occupational First Aid Level 1
High School Diploma -
Sir Winston Churchill High School
Similar Profiles
Annie DerrickAnnie Derrick
Paddle Sport Attendant at Sea to Sky ParksPaddle Sport Attendant at Sea to Sky Parks
Myriam TessierMyriam Tessier
Park Operator at Sea To Sky Parks ServicesPark Operator at Sea To Sky Parks Services
Edward RoykaEdward Royka
Home Inspector/Termite Inspector and sales at Sea to Sky InspectionsHome Inspector/Termite Inspector and sales at Sea to Sky Inspections
Jonata GesserJonata Gesser
Construction Laborer at Coastal Mountain Excavations LtdConstruction Laborer at Coastal Mountain Excavations Ltd
Adam CampbellAdam Campbell
Athlete Insights and Product Testing Specialist at Arc'teryxAthlete Insights and Product Testing Specialist at Arc'teryx