Dakota Gamble
Los Angeles
Summary
Experienced with community outreach and engagement strategies that drive positive societal change. Utilizes communication and organizational skills to foster community participation and support. Track record of building strong community networks and creating impactful grassroots initiatives.
Overview
7
7
years of professional experience
Work History
Hospitality Attendant
Concord Collective Partners
07.2025 - 04.2026
- Delivered exceptional customer service to enhance guest satisfaction and retention.
Traffic Clerk
Lineage Logistics
03.2024 - 03.2025
- Prioritized high-volume of customers' requests by handling their queries through phone calls and/or emails, investigating the matter, and resolving it in collaboration with management and warehouse employees for quick resolution.
Community Organizing Resources and Engagement Intern
Eastside Community Network
08.2022 - 10.2022
- Created an assessment tool utilizing over 200 data points for a 2-square-mile area to analyze community needs, assisting in developing a revitalization plan for the neighborhood, targeting delapidation and blight in the area, restoring the beauties lost to time back to their glory.
- Assisted in the setup, operation, and breakdown of community outreach workshops and presentations, connecting neighbors to existing services to alleviate financial burdens, improving the quality of life for the citizens of Detroit.
- Canvassed local neighborhoods, educating residents about the services available at ECN and offering assistance to any concerns they may have had, building trust between the organization and the community.
- Supported the Community Organizing Resources and Engagement (CORE) team with neighborhood block club presentations by organizing meeting materials and recording key discussion points to support community improvement efforts.
Residential Technician
Mid-Michigan Recovery Services Inc.
06.2021 - 06.2022
- Built individual rapport with 50+ clients in recovery by following program policies and procedures to allow for respectful and focused communication between clients and staff, creating a trusting environment for dialogue to develop between staff and clients.
- Assisted clients with fulfilling housing requirements by observing living conditions and collaborating with clients and their case manager to maintain responsibilities to retain their shelter.
- Documented each client’s behaviors in their own case record file, allowing case managers to evaluate the client’s progress day to day during their stay, leading to more focused treatment plans for the client to follow.
- Protected client security by organizing documents and files accurately for each client per HIPAA laws.
Passenger Experience Manager
Capital Region Airport Authority
01.2019 - 05.2021
- Directed collaboration efforts with all airport tenants by facilitating monthly meetings to communicate each other’s needs and create the optimal passenger experience.
- Managed a $460,000 infrastructure upgrade by organizing communication between the airport and third-party vendors and scheduling project milestones to improve the overall service of the authority to passengers.
Education
Master of Science - Social Work
Wayne State University
Detroit, MIBachelor of Science - Aviation Management and Operations, General Business
Western Michigan University
Kalamazoo, MI12-2017
Skills
- Strong work ethic
- Attention to detail
- Canvassing
- First aid training
- Import documentation
- Export documentation
- Microsoft office
- Documentation review
- Public speaking
- Data collection
- Issue awareness
- Workshop organization
Timeline
Hospitality Attendant
Concord Collective Partners
07.2025 - 04.2026
Traffic Clerk
Lineage Logistics
03.2024 - 03.2025
Community Organizing Resources and Engagement Intern
Eastside Community Network
08.2022 - 10.2022
Residential Technician
Mid-Michigan Recovery Services Inc.
06.2021 - 06.2022
Passenger Experience Manager
Capital Region Airport Authority
01.2019 - 05.2021
Master of Science - Social Work
Wayne State University
Bachelor of Science - Aviation Management and Operations, General Business
Western Michigan University