Dakota Dietz
Abbotsford,BC
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in conflict resolution and effective communication. Proven ability to enhance team collaboration and ensure food safety compliance while delivering exceptional service. Recognized for training new staff and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Line Crew Member
McDonald's
Abbotsford, BC
08.2022 - Current
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Prepared food items according to established recipes and standards.
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service by responding to inquiries and needs.
- Collaborated with team members to ensure smooth operations during busy hours.
- Followed safety procedures when handling food and equipment at all times.
- Stocked supplies and ingredients as needed to support service demands.
- Assisted in training new staff on operational procedures and customer service practices.
- Ensured compliance with health regulations in the workplace.
- Provided excellent customer service at all times.
- Operated cash registers efficiently and accurately.
- Restocked items on shelves as needed.
- Resolved customer complaints in a professional manner.
- Adhered to all company policies and procedures.
Referee
Abbotsford Soccer Association
Abbotsford, BC
08.2020 - 08.2022
- Officiated soccer matches by enforcing game rules and regulations.
- Communicated effectively with players and coaches to ensure understanding of decisions.
- Managed game flow by monitoring player behavior and addressing conflicts promptly.
- Demonstrated strong decision-making skills in high-pressure situations during games.
- Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
Education
High School Diploma -
WJ Mouat
Abbotsford06-2025
General Studies -
University of Fraser Valley
AbbotsfordSkills
- Customer service
- Conflict resolution
- Team collaboration
- Cash register operation
- Food safety compliance
- Effective communication
- Upselling strategies
- Coaching and training
Languages
French
Limited
Affiliations
- Passionate for soccer, have been playing competitively since I was 5 years old
Accomplishments
- Graduated with a Double Dogwood Diploma
Timeline
Front Line Crew Member
McDonald's
08.2022 - Current
Referee
Abbotsford Soccer Association
08.2020 - 08.2022
High School Diploma -
WJ Mouat
General Studies -
University of Fraser Valley