Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Dakota Dietz

Abbotsford,BC

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in conflict resolution and effective communication. Proven ability to enhance team collaboration and ensure food safety compliance while delivering exceptional service. Recognized for training new staff and maintaining high standards in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Front Line Crew Member

McDonald's
Abbotsford, BC
08.2022 - Current
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Prepared food items according to established recipes and standards.
  • Operated cash register and processed customer transactions efficiently.
  • Provided excellent customer service by responding to inquiries and needs.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Followed safety procedures when handling food and equipment at all times.
  • Stocked supplies and ingredients as needed to support service demands.
  • Assisted in training new staff on operational procedures and customer service practices.
  • Ensured compliance with health regulations in the workplace.
  • Provided excellent customer service at all times.
  • Operated cash registers efficiently and accurately.
  • Restocked items on shelves as needed.
  • Resolved customer complaints in a professional manner.
  • Adhered to all company policies and procedures.

Referee

Abbotsford Soccer Association
Abbotsford, BC
08.2020 - 08.2022
  • Officiated soccer matches by enforcing game rules and regulations.
  • Communicated effectively with players and coaches to ensure understanding of decisions.
  • Managed game flow by monitoring player behavior and addressing conflicts promptly.
  • Demonstrated strong decision-making skills in high-pressure situations during games.
  • Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.

Education

High School Diploma -

WJ Mouat
Abbotsford
06-2025

General Studies -

University of Fraser Valley
Abbotsford

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Cash register operation
  • Food safety compliance
  • Effective communication
  • Upselling strategies
  • Coaching and training

Languages

French
Limited

Affiliations

  • Passionate for soccer, have been playing competitively since I was 5 years old

Accomplishments

  • Graduated with a Double Dogwood Diploma

Timeline

Front Line Crew Member

McDonald's
08.2022 - Current

Referee

Abbotsford Soccer Association
08.2020 - 08.2022

High School Diploma -

WJ Mouat

General Studies -

University of Fraser Valley
Dakota Dietz