Organized and set up for large party events, bartending, scheduled and coordinated weekly team meetings, organizing reservations, assisted in creating weekly schedule, directed recruitment, hiring, and training of new staff members.
Lead Server/Manager
Tonics Pub/ Yamas Greek Taverna
Kelowna
08.2023 - 06.2024
Managing the floor, bartending, addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards, assisted with training new employees on proper table setting, organizing and packaging large quantities of take out, organizing dinner service for large party events.
Server
Greta Bar YVR
Vancouver
05.2023 - 08.2023
Provided exceptional service to high volume of daily customers, promptly took orders on Lightspeed POS, upsold guests on gaming cards while also providing instructions on arcade game operations, assisted with promotions for the establishment.
Retail Cashier
Altitude
Big White Ski Resort
11.2020 - 04.2021
Opening and closing duties, maintain knowledge on snowboards and protective ski gear, assist customers with purchasing ski wear, tag and organize inventory in stockroom.
Server
Sessions Taphouse & Grill
Big White Ski Resort
11.2019 - 03.2020
Bartender, Assist with section planning, Extensive beer knowledge
Contents and Structural Processor
Total Restoration
Kelowna
07.2017 - 08.2019
Pack up contents in houses that have been affected by fires or floods, Prep houses for renovations, List all salvageable and unsalvageable content on ListerMobile Software
Education
Environmental Studies Management -
Okanagan College
Kelowna, BC
06-2018
High School Diploma -
South Kamloops Secondary
Kamloops, BC
06-2015
Skills
Strong communication skills
Time management: ability to prioritize tasks and manage time efficiently
Customer service experience
Ability to work in a fast-paced environment
Attention to detail
Ability to handle multiple tasks simultaneously
Certification
WHIMIS
Serving it Right
Level 1 First Aid
References
Okanaganli>Natasha KeHarnetttitude/ General Manager, nkelly@bigwhite.com
Justin Reid, Sessions/ General Manager, 306-737-7Mulgrewstinpatrickreid@gmail.com
Madelyn Klose, Total Restoration/Supervisor, 250-491-3828, madelyn@totalrestore.ca