Dakota Cabrera
Santa Ana
Summary
Eager worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Anaheim hockey club
08.2022 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
Team Lead
Jamba Juice
06.2023 - 12.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Retail Sales Associate
Ross Dress for Less
09.2022 - 02.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Babysitter
Family Members
04.2019 - 07.2019
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA06.2022
Skills
- Meal Planning and Preparation
- Activity Planning
- First Aid
- Rule Setting
- Promoting Good Behavior
- Routine Management
- Data Entry
- Computer Literate
- Production Monitoring
- Performance Monitoring
- Workplace Safety
- Performance Improvement
- Work Planning
- Cash Handling
- Flexible Schedule
- Teamwork and Collaboration
- Customer Service
- Display Setup
Timeline
Team Lead
Jamba Juice
06.2023 - 12.2023
Retail Sales Associate
Ross Dress for Less
09.2022 - 02.2023
Retail Sales Associate
Anaheim hockey club
08.2022 - Current
Babysitter
Family Members
04.2019 - 07.2019
High School Diploma -
Segerstrom High School
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