New Licensed Esthetician with a passion for waxing, client health and healthy skin. Looking to provide high quality result driven treatment in a professional environment while building long term client relationships.
Overview
4
4
years of professional experience
Work History
Student Esthetician
Los Angeles College Of Aesthetics
Los Angeles, CA
11.2025 - 06.2026
Conducted client consultations and skin analyses to tailor treatments, specialized in Brazilian and full body waxing (hard and soft wax), performed manual/electrical and chemical facials, microdermabrasion, high frequency, ultrasonic, and galvanic treatments ensuring sanitation and infection control.
Energy Advisor
Southern California Edison
Irwindale, CA
04.2024 - 08.2025
Handled credit calls, advised accounts, assisted customers with troubleshooting, informed on income-based programs, set up installment plans and extensions, processed payments, negotiated disconnection balances, provided guidance on rules and regulations, recorded customer interactions, researched information, evaluated problems and complaints to meet KPI metrics.
Call Center Representative
Metro Expresslanes-Torrance
12.2022 - 10.2023
Managed inbound and outbound calls on an auto dialer, assisted customers with inquiries and payments, record customer interactions. Meet KPI Metrics, advised rules and regulations, processed toll account opening and closures, educated customers on transponder usage and toll lanes operations. Evaluated customer problems and complaints, providing resolutions to improve overall satisfaction.
Education
Esthetician
Los Angeles College Of Aesthetics
Los Angeles, CA
06-2026
Esthetician
Milan Institute
Las Vegas, NV
01-2021
High School Diploma - basic education
Compton High School
Compton, CA
06-2014
Skills
Full Body Waxing both hard and soft, client comfort, sanitation and infection control, skin analysis and consultation, client retention and rebooking, product recommendations, time management, customer Service via phone, email, chat, in person, Meet KPI Metrics, Cash Handling, One Call Resolution, Inquiry Resolution, Payment Processing, Regulation Knowledge, Cross-Selling, Organization, Efficiency, Empathetic and Patient, Active Listening, Interpersonal Communications, Time management, Call Escalations Computer Literacy, Problem Solving, Adaptability, Teamwork, Attention to Detail