Daizy Massoun

- Designed and tested building automation systems by selecting appropriate hardware and software from the application portfolio to optimize system performance in hospitals, universities, and office towers.

- Engineered hardware, software, graphics, sequences, and programs for complex automation systems, ensuring tailored solutions that met client specifications and operational needs.

- Communicated technical concepts and solutions to internal and external customers, reviewing customer specifications to identify opportunities, risks, and areas for improvement.

- Reviewed project plans, scope of work, sales sketches, and estimates, managing change orders and RFIs to ensure project success and minimize risks.

- Collaborated with sales and project management teams during project surveys and application selection, identifying potential retrofit opportunities by understanding customers' business and future growth strategies.

- Acted as a liaison between support engineers, system engineers, and installation contractors, ensuring smooth project execution and resolving issues promptly.

- Delivered timely project milestones, ensuring deadlines and budgets were met while providing comprehensive customer training and support.