Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

(Daisy) Ngan Thi Kim Dinh

Montreal,Quebec

Summary

Detail-oriented and disciplined professional with a strong foundation in luxury hospitality both in high-end restaurant service and hotel. Experienced in maintaining impeccable cleanliness standards, working efficiently under pressure and delivering exceptional guest service in fast-paced, luxury environments. Now seeking to apply this blend of hospitality and housekeeping expertise in a dedicated housekeeping role, contributing to a team that values quality and consistency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Chef Assistant

Yubari restaurant
Montreal, Quebec
05.2024 - Current

Managing food preparation, Ensuring that the dishes met the restaurant's quality and presentation standards, Maintaining hygiene standard, Keeping track of inventory levels; Handling challenges that arise such as equipment malfunctions, staffing shortages or customer complaints; Communicating to ensure that everyone is informed and working cohesively.

Sushi Cook

Zoelle Restaurant
Montreal, QC
05.2025 - 06.2025

Identifying high-quality and safe seafood; Ensuring cleanliness and avoiding cross-contamination; Keeping ingredients at the correct temperature and conditions; Presenting sushi attractively and artfully; Creating new sushi dishes or adapting to dietary restrictions.

Housekeeper

Sofitel Montreal Golden Mile
Montreal, QC
10.2024 - 04.2025

Consistently showing up on time and completing assigned shifts; Taking initiative to go beyond basic duties (e.g., spotting maintenance issues); Responding to guest requests or complaints in a polite and timely manner; Notifying management of issues that impact guest satisfaction; Reporting low stock or damaged equipment to supervisors; Efficiently completing daily cleaning tasks within scheduled timeframes; Prioritizing tasks based on guest check-ins/check-outs or urgency.

Housekeeper

Travelodge Hotel by Wyndham Montreal Centre
Montreal, Quebec
06.2024 - 09.2024

Strict attention to cleanliness standards; Sanitizing surfaces and equipment properly; Understanding of hygiene protocols; Working under time constraints; Spotting imperfections or issues in rooms; Maintaining high standards consistently; Representing the hotel brand professionally; Standing, walking, and lifting for long hours

Education

Diploma of College Studies - Hotel And Tourism Management

LaSalle College
2000 Saint-Catherine St W, Montreal, Quebec
06.2022

High School Diploma -

Hung Vuong High School For The Gifted
Viet Tri, Phu Tho, Viet Nam
06.2018

Skills

  • Hygiene protocols
  • Time management
  • Problem resolution
  • Attention to detail
  • Adaptability to feedback
  • Customer service-focused
  • Housekeeping
  • Team collaboration

Languages

English
Full Professional
French
Professional
Vietnamese
Native/ Bilingual

Certification

  • B2 French certificate

Timeline

Sushi Cook

Zoelle Restaurant
05.2025 - 06.2025

Housekeeper

Sofitel Montreal Golden Mile
10.2024 - 04.2025

Housekeeper

Travelodge Hotel by Wyndham Montreal Centre
06.2024 - 09.2024

Chef Assistant

Yubari restaurant
05.2024 - Current

Diploma of College Studies - Hotel And Tourism Management

LaSalle College

High School Diploma -

Hung Vuong High School For The Gifted
(Daisy) Ngan Thi Kim Dinh