Daisy Venarse
Canmore,Canada
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Hardware Building Centre
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Recommended complementary purchases to customers, increasing revenue.
Key Holder Supervisor
Fire and Flower
08.2024 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Ensure security measures are followed to protect both products and employee.
- Implement promotional strategies to increase sales and customer engagement.
- Train and mentor staff, ensuring they are knowledgeable about products, customer service, and safety protocols.
Store Manager
Aardvark Pizza and Sub
04.2023 - 06.2024
- Manage daily store operations, staff, inventory, and customer service, ensuring a smooth workflow
- Analyze sales data and customer feedback to drive continuous improvement and informed decisions
- Maintain food safety and sanitation standards, ensuring a clean, safe environment
- Train and motivate employees to deliver excellent service and uphold company standards
- Handle customer complaints professionally, striving for high satisfaction levels
Front Store Supervisor
Shoppers Drug Mart
04.2022 - 03.2023
- Supervised store operations during closing shifts, ensuring a smooth and efficient closing process
- Managed closing procedures, including cash management, security checks, and store cleanup
- Oversaw a team of employees, delegating tasks and providing guidance to ensure completion of closing duties
- Communicated effectively with team members and management to address any issues or concerns during closing shifts
- Maintained store security and ensured compliance with company policies and procedures
Counter Attendant
Tim Hortons
04.2021 - 04.2022
- Greeted customers warmly, enhancing overall guest satisfaction and loyalty
- Provided accurate product information, increasing upselling opportunities
- Handled cash and electronic payments with precision, reducing transaction errors
- Restocked items promptly to maintain service efficiency and availability
- Prepared and assembled food and beverages, ensuring high quality and consistency
Front House Supervisor
Paul's Roti House
01.2019 - 01.2021
- Led front-end operations, ensuring efficient service and a welcoming atmosphere, boosting customer satisfaction
- Supervised staff, enhancing team performance and customer experience through effective support
- Handled inquiries and complaints professionally, significantly improving overall customer experience
- Collaborated with team to maintain business success and a positive environment, driving repeat business
Education
Bachelor's - Hospitality Management
Centennial College
01.2021
Skills
- Effective Time Management
- Communication
- Adaptability
- Customer satisfaction
- Training
- Leadership
- Effective Troubleshooting Skills
- Teamwork and collaboration
Languages
English
Gujarati
Hindi
Punjabi
Hobbies and Interests
- Playing badminton
- Going for walks in nature
- Exploring the beauty of the outdoors
- Immersing in music
- Meditation for inner peace and mindfulness
Personal Information
Age: 26
Certification
First Aid -2024
QCW-2024
Timeline
Sales Associate
Home Hardware Building Centre
08.2024 - Current
Key Holder Supervisor
Fire and Flower
08.2024 - Current
Store Manager
Aardvark Pizza and Sub
04.2023 - 06.2024
Front Store Supervisor
Shoppers Drug Mart
04.2022 - 03.2023
Counter Attendant
Tim Hortons
04.2021 - 04.2022
Front House Supervisor
Paul's Roti House
01.2019 - 01.2021
Bachelor's - Hospitality Management
Centennial College
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