Daisy Valencia
Marysville
Summary
Versatile and dynamic professional with a background at Harjinder Singh DDS, adept in dental radiography and exceptional in fostering patient satisfaction. Excelled in sterilization techniques and bilingual communication, enhancing office efficiency and cross-cultural patient care. Proven track record in improving safety and service standards, demonstrating a commitment to excellence and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Harjinder Singh DDS
11.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Instructional Aide
Live Oak Unified School District
08.2022 - 08.2024
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
Security Officer
Allied Universal Security Services
03.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
UST Select
08.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Receptionist
Pathways
04.2021 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Customer Service Representative
Check N Go
08.2020 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Police Officer Cadet
Yuba College Police Department
01.2019 - 08.2020
- Increased public trust through transparent communication and respectful interactions with community members.
- Participated in specialized training programs to enhance personal skills, such as crisis intervention or defensive tactics courses.
- Reduced criminal activity through proactive policing tactics, such as foot patrols and community engagement.
- Enhanced community safety by patrolling assigned areas and responding to incidents promptly.
- Served as a role model for new hires by exemplifying the department''s core values of integrity, honor, and professionalism in all aspects of job performance.
Customer Service Representative
Js Party Rental and Decor
01.2017 - 08.2018
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Live Oak High School
Live Oak, CA08-2011
Dental Assistant Certified -
Lincoln Dental Academy
Lincoln, CA11-2024
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Dental terminology
- Exam room setups
- Certified in CPR/AED
- Disinfection and sterilization
- Spanish Bilingual
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Dental Assistant Certification
- Radiation Safety Certificate
Languages
Spanish
Full Professional
Timeline
Dental Assistant
Harjinder Singh DDS
11.2024 - Current
Instructional Aide
Live Oak Unified School District
08.2022 - 08.2024
Security Officer
Allied Universal Security Services
03.2022 - 08.2022
Customer Service Representative
UST Select
08.2021 - 03.2022
Receptionist
Pathways
04.2021 - 06.2021
Customer Service Representative
Check N Go
08.2020 - 12.2020
Police Officer Cadet
Yuba College Police Department
01.2019 - 08.2020
Customer Service Representative
Js Party Rental and Decor
01.2017 - 08.2018
High School Diploma -
Live Oak High School
Dental Assistant Certified -
Lincoln Dental Academy
Similar Profiles
Raminder KaurRaminder Kaur
Pick Packer and Pallet Maker at Harjinder SinghPick Packer and Pallet Maker at Harjinder Singh
Mahak KaurMahak Kaur
Accounts Assistant at SINGH PUNJAB DE -Japjot SinghAccounts Assistant at SINGH PUNJAB DE -Japjot Singh
Samra NazSamra Naz
Physiotherapist at Shri Babu Singh Jay Singh Nursing and Paramedical College and HospitalPhysiotherapist at Shri Babu Singh Jay Singh Nursing and Paramedical College and Hospital