Creative and empathetic problem-solver with over 8 years of experience in career counseling, training, and employment services, demonstrating a strong ability to prioritize and manage complex tasks effectively. Skilled at delivering tailored job search training in various formats (classroom and web-based)and supporting diverse individuals in achieving their career goals through personalized service delivery. Proficient in workforce planning tools, including advanced knowledge of Microsoft Office Suite and training delivery platforms. Knowledgeable about employment standards, workplace rights, and regulatory compliance, ensuring the alignment of organizational practices with legal requirements. Demonstrated cultural awareness and sensitivity in supporting diverse client groups, aligning with organizational values and industry trends.