Daisy Rodriguez
Newark
Summary
Dedicated Hospitality Professional with a strong background in upscale, high-volume dining. Delivers attentive guest service and wine expertise while managing multiple tables per service. Anticipates guest needs and upholds fine-dining service standards. Bilingual in English and Spanish, enhancing communication with diverse guests and team members.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Server
Telefèric Barcelona
Palo Alto & Los Gatos
10.2024 - Current
- Managed 10 to 15 tables each shift to deliver refined dining service.
- Coordinated course pacing with kitchen and bar teams to ensure timely service.
- Ensured high dining standards via attentive tableside hospitality practices.
- Provided personalized wine and menu recommendations to elevate guest experiences.
Server
BJ's Restaurant & Brewhouse
Cupertino
02.2021 - 01.2026
- Delivered exceptional table service, guiding guests in beverage selections for satisfaction.
- Prepared cocktails, beer, and wine with speed and accuracy to enhance guest experience.
- Processed orders and payments efficiently through POS systems, ensuring smooth transactions.
- Sustained cleanliness of bar area to facilitate smooth service operations.
- Educated new staff on service protocols and detailed menu offerings.
Dental Assistant
Fremont Family Dental
Fremont
03.2022 - 07.2022
- Maintained accurate patient records and produced essential dental x-rays for effective treatment planning.
- Executed stringent infection control protocols and sterilized instruments to ensure patient safety.
- Facilitated patient comfort during dental procedures to enhance overall experience.
Assistant Manager
Chick-fil-A
Fremont
06.2020 - 02.2021
- Maintained service standards while supervising and training more than 30 employees.
- Trained and monitored new team members' skill development to enhance overall team capability.
- Directed overall production in diverse manufacturing facility by mastering all operational areas.
- Resolved customer complaints with empathy, documenting details for effective follow-up.
Education
Associate of Arts - Communications
Monterey Peninsula College
Monterey, CA05-2024
High School Diploma -
Newark Memorial High School
Newark, CA06-2020
Associate of Science - Nursing
De Anza College
Cupertino, CA04-2026
Skills
- People Skills
- Organization
- Strategic Planning
- Detailed
- Adaptability
- Communication
- Teamwork
- Creativity
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Responsible Beverage Service (RBS) Certification — California
Timeline
Server
Telefèric Barcelona
10.2024 - Current
Dental Assistant
Fremont Family Dental
03.2022 - 07.2022
Server
BJ's Restaurant & Brewhouse
02.2021 - 01.2026
Assistant Manager
Chick-fil-A
06.2020 - 02.2021
Associate of Arts - Communications
Monterey Peninsula College
High School Diploma -
Newark Memorial High School
Associate of Science - Nursing
De Anza College