Daisy Ramsden
Edmonton
Summary
Communications professional with strong background in developing and maintaining relationships, managing public relations, and overseeing strategic communication and engagement plans. Known for collaborative approach and consistent delivery of results under tight deadlines. Skilled in media relations, research, writing, and engagement, ensuring broadly supported and innovative outcomes. Committed to fostering collaborative and inclusive solutions to contribute to organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Partnering, Engagement and Communication Officer (PM04)
Parks Canada - Prince Albert National Park
06.2023 - Current
- Developed and implemented strategic communication plans by collaborating with cross-functional teams to develop clear messaging to build awareness of priority topics and projects.
- Built and maintained positive relationships with Indigenous nations, stakeholders and public by developing strategic engagement plans.
- Oversaw media relations and responded to media requests for park, including developing proactive and reactive media requests, leading internal media training and maintaining positive relationships with journalists.
- Supervised and mentored staff on effective communication and engagement techniques, fostering a positive team culture and professional growth.
- Managed crisis communications, ensuring timely communications with internal and external audiences to minimize reputational damage.
- Advised management on Indigenous relations, partnering opportunities and strategic communications, including developing an Indigenous Guardian program
- Nominated for two CEO Awards of Excellence in 2024
Project Coordinator (PM 03)
Parks Canada - Prince Albert National Park
01.2022 - 06.2023
- Developed strategic engagement plans and coordinated cross-functional teams to contribute to park priorities, including Indigenous engagement and adaptive conservation planning.
- Developed and maintained positive relationships with colleagues, stakeholders and Indigenous partners to foster environment of collaboration and respect.
- Liaised between field units to facilitate development of regional communication plan and products to contribute to national priorities
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Interpretation Coordinator (PM 02)
Parks Canada - Prince Albert National Park
09.2021 - 12.2021
- Developed materials for outreach programs and engagement with Indigenous partners, increasing community engagement and awareness.
- Gathered and organized materials to support operations.
- Collaborated with colleagues to develop strategic engagement plans aligning with overall park objectives, fostering a unified approach toward Indigenous engagement.
Heritage Interpreter (GT 01)
Parks Canada - Prince Albert National Park
05.2021 - 09.2021
- Worked with Elders, Indigenous community members and colleagues to respectfully incorporate Indigenous ways of knowing and traditions into interpretation offer.
- Developed engaging interpretive programs that highlighted natural and cultural resources of Prince Albert National Park.
- Assisted in training new interpreters on best practices for visitor engagement and communication techniques.
Contract Researcher
Arts and Heritage Foundation of St. Albert
11.2020 - 03.2021
- Conducted comprehensive research on local history and heritage resources to develop basic interpretive plan for heritage site.
- Prepared detailed reports summarizing findings and proposed public programming opportunities that aligned with organizational goals
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Translated materials (French - English, English - French) to make materials available to broader audiences.
Education
Ph.D. Candidate - History
Johns Hopkins University
Baltimore, MD11-2018
M.A. - History
Dalhousie University
Halifax, NS07.2015
B.A. (Combined Honors) - History And French
Dalhousie University
Halifax, NS10.2013
Skills
- Media relations
- Strategy development
- Problem-solving
- Community relations
- Crisis communications and incident response
- Community relationship building
Languages
English
Native or Bilingual
French
Full Professional
German
Elementary
Certification
- Indigenous Community-Industry Relations Certificate, Yellowhead Tribal College - March 2022 - Present
- All Hazards Information Officer, Parks Canada - March 2023
- Incident Command System (ICS) 100, 200 and 300 - January 2023 - March 2024
- Adobe InDesign, Faculty of Extension (University of Alberta) - December 2021
Timeline
Partnering, Engagement and Communication Officer (PM04)
Parks Canada - Prince Albert National Park
06.2023 - Current
Project Coordinator (PM 03)
Parks Canada - Prince Albert National Park
01.2022 - 06.2023
Interpretation Coordinator (PM 02)
Parks Canada - Prince Albert National Park
09.2021 - 12.2021
Heritage Interpreter (GT 01)
Parks Canada - Prince Albert National Park
05.2021 - 09.2021
Contract Researcher
Arts and Heritage Foundation of St. Albert
11.2020 - 03.2021
Ph.D. Candidate - History
Johns Hopkins University
M.A. - History
Dalhousie University
B.A. (Combined Honors) - History And French
Dalhousie University
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