Daisy Ortiz
Woodland
Summary
Motivated and dependable college student currently pursuing education online while balancing work responsibilities. Experienced in customer service within fast-paced environments, providing excellent service, handling transactions, and building positive relationships with customers. Strong communication, organizational, and problem-solving skills with the ability to adapt quickly and work effectively as part of a team. Demonstrates a strong work ethic, excellent time management, and a commitment to continuous learning. Conversational in both English and Spanish.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier/Cook
O Teriyaki
Woodland
07.2025 - Current
- Operated cash register and processed customer transactions, ensuring accurate and timely service.
- Greeted customers warmly at entrance, fostering a welcoming atmosphere and enhancing overall customer experience.
- Provided exceptional customer service by addressing questions and resolving issues.
- Maintained cleanliness and organization of checkout area and dining space.
- Learned roles of various departments to ensure continuous store operations.
- Prepared ingredients according to recipes and food safety guidelines.
Cashier/Ice Cream Server
Woodlands Delights
Woodland
04.2024 - 01.2025
- Delivered high standards of customer service during fast-paced, high-volume shifts, enhancing customer satisfaction.
- Built a loyal customer base through efficient and friendly service, fostering repeat business.
- Notified kitchen staff of shortages and special orders, enabling prompt action and reducing wait times.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Ensured cleanliness and organization of serving and seating areas in compliance with health guidelines.
- Adhered to local health regulations to maintain a safe environment for staff and customers.
Tutor Volunteer
Beamer Elementary School
Woodland
09.2023 - 06.2024
- Provided tutoring sessions to students in a one-on-one or group setting.
- Taught kids study habits and learning tips
- Proofread homework and assignments for students.
Education
High School Diploma -
Woodland Senior High School
Woodland, CA06-2025
Skills
- Cash register operation
- Food safety compliance
- Customer service
- Hospitality and accommodation
- Time management skills
- Multitasking and organization
- Team collaboration
- Conflict resolution
- Effective communication
- Reliability and punctuality
- Professionalism and courtesy
- Empathy and patience
Languages
Spanish
Professional
English
Native/ Bilingual
Certification
- Food Handlers Certificate
Timeline
Cashier/Cook
O Teriyaki
07.2025 - Current
Cashier/Ice Cream Server
Woodlands Delights
04.2024 - 01.2025
Tutor Volunteer
Beamer Elementary School
09.2023 - 06.2024
High School Diploma -
Woodland Senior High School