Daisy Nieto
Pacoima
Summary
Compassionate and detail-oriented Medical Assistant with 8+ years of experience working directly with patients in clinical and research settings, including patient research with HIV patients. Skilled in supporting providers with clinical procedures, assisting patients with HRA (Health Risk Assessment) procedures, and contributing to HIV-related research through accurate data collection and patient coordination. Bilingual in English and Spanish with a strong background in patient education, phlebotomy, and administrative support.
Overview
9
9
years of professional experience
Work History
Medical Assistant Externship
LGBT CENTER
08.2018 - Current
- Carries out clinician orders and performs/assists with patient care procedures and treatments
- Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients
- Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system
- Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies
- Ensure all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment
- Helped implement and sustain a clinic-wide quality improvement system, Dramatic Performance Improvement (DPI), in collaboration with Coleman Associates, improving workflow efficiency and patient care outcomes
- Assist physicians with HRA (High-Resolution Anoscopy) procedures and documentation
- Support patients living with HIV through coordination and assistance during diagnostic procedures, including biopsies for suspected anal cancer cells
- Lead support in rebuilding and strengthening clinic operations during periods of growth and change
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Prepared lab specimens for diagnostic evaluation.
Warner Plaza Urgent Care
02.2018 - 03.2018
- Processed insurance verifications
- Entered patient’s information into the EMR database
- Assisted the doctor with minor surgeries such as cysts removals, minor burns & cuts, stitches and stitch removal
- Drew blood, labeled and transferred the test tubes to the centrifuge, then prepared it to be sent to the laboratory for further testing and analysis
Barista
STARBUCKS
05.2017 - 02.2018
- Prepare or serve hot or cold beverages, such as coffee, express drinks, blended coffees, or teas
- Communicate with guests, take orders and convey them to other employees
- Clean or sanitize work areas, utensils, or equipment
- Order, maintain and organize stock room, receive supplies
Cashier
TARGET
09.2016 - 02.2018
- Greet customers and ascertain what each customer wants and needs
- Recommend, select, and help locate or obtain merchandise based on customers’ needs and desires
- Receive payments by cash, credits or change due to customers
- Always maintained a great attitude and enthusiastic attitude
Education
Medical Assistant Diploma -
Concorde Career College
North Hollywood, CA03.2018
High School Diploma -
Ulysses Grant High School
Van Nuys06-2013
Skills
- CPR Certified
- Patient education
- Capillary test
- Injections
- Pediatric injections
- Syringe drawing/ vacutainer
- Venipuncture, Butterfly
- Vital signs
- Throat culture
- Pregnancy test
- Ear/Eye irrigation’s
- Suture Removal
- Pediatric Measurements
- Change dressing on wounds
- Patient-focused care
- Medical office administration
- STD counseling
- Procedure assistance
- Doppler proficiency
- Chemical solution preparation
- Disease prevention education
- HIPAA compliance
- Patient scheduling
- Lab equipment operation
- Certified in basic life support (BLS)
- Electrocardiography (EKG)
- Specimen labeling
- Inventory and supply management
- Specimens collection and processing
ADDITIONAL SKILLS
Bilingual English and Spanish
Timeline
Medical Assistant Externship
LGBT CENTER
08.2018 - Current
Warner Plaza Urgent Care
02.2018 - 03.2018
Barista
STARBUCKS
05.2017 - 02.2018
Cashier
TARGET
09.2016 - 02.2018
Medical Assistant Diploma -
Concorde Career College
High School Diploma -
Ulysses Grant High School