Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daisy Morales

Los Angeles

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Positive Approaches, Inc.
07.2023 - Current
  • Implement ethical, effective, positive behavior intervention in the manner and methodology directed
  • Prevent, reduce, replace and shape problem behaviors for each client as per the client's behavior intervention plan (BIP), IEP or Treatment Plan as applicable, and/or behavior programs
  • Assist in data collection and implementation of procedures as part of Functional Behavior Assessments (FBAs)
  • Maintain systems, clerical duties, and data storage with an emphasis on client/client confidentiality, including maintaining HIPAA compliance when applicable
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

Research Assistant

The Social & Health Psychology Applied Behavioral Research for Prevention & Promotion (SHARPP) Lab
01.2021 - 05.2024
  • Political ideology and health behaviors | Zoe Griffither: Kaylyn McAnally
  • Political ideology and health behaviors | Zoe Griffith
  • Pain Motivation Theory A meta-analysis (ongoing) | Jessica Bala
  • Meta-analytic procedures to explore the effect of mindfulness-based interventions on stress and mediation in this effect | Mercedes Pena
  • Covid Vaccination Uptake among the Latino Community (ongoing) | Martin Hagger & Jessica Bala
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Barista

Starbucks
03.2022 - 07.2023
  • Provide quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards
  • Maintain inventories by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries and cookies for coffee bar
  • Ensure that Starbucks merchandising and signing standards are followed
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program

Shift Lead

Jack in the Box
11.2020 - 12.2021
  • Demonstrates actions that support the Service Profit Chain
  • Supports a restaurant environment that is 'employee friendly,' fun, clean, and safe; motivates and inspires employees to achieve high performance while adhering to Company procedures
  • Ensures the timeliness, quality, and accuracy of all orders
  • Handles guest complaints effectively using the C.A.R.E
  • Model - courtesy, apology, resolution, extra effort
  • Apprises management of potential issues/problems
  • Understands and utilizes JIB Grill systems, processes, and tools; and complies with all state and federal labor laws and regulations
  • Preps, cooks, and assembles products in accordance with Company and food safety/quality procedures and standards; ensures only products of the highest quality are served to guests; discards unacceptable products
  • Maintains cleanliness and stocking of workstation areas
  • Supervises maintenance activities

Education

Bachelor of Arts - Psychology

University of California, Merced
Merced, CA
08-2023

Skills

  • Activity monitoring
  • ADL support
  • Crisis Handling
  • Behavioral management
  • Skill-building exercises
  • Resource coordination
  • Records management
  • Case documentation
  • Multitasking and organization
  • Behavior modification techniques
  • C# programming

Certification

  • RBT - Registered Behavior Technician

Languages

Spanish
Native or Bilingual

Timeline

Behavioral Health Technician

Positive Approaches, Inc.
07.2023 - Current

Barista

Starbucks
03.2022 - 07.2023

Research Assistant

The Social & Health Psychology Applied Behavioral Research for Prevention & Promotion (SHARPP) Lab
01.2021 - 05.2024

Shift Lead

Jack in the Box
11.2020 - 12.2021
  • RBT - Registered Behavior Technician

Bachelor of Arts - Psychology

University of California, Merced
Daisy Morales