Daisy Mora
La Mesa,CA
Summary
Detail-oriented team contributor recognized for exceptional organizational skills and a proven ability to manage multiple projects simultaneously without compromising accuracy. Effectively prioritizes tasks to meet tight deadlines while maintaining high-quality standards. Skilled in fostering collaboration within teams to drive project success and achieve common goals. Committed to continuous improvement and delivering results that exceed expectations.
Overview
9
9
years of professional experience
Work History
Human Resources Technician - Backfill
La Mesa-Spring Valley School District
07.2025 - Current
- Maintained accurate employee records, ensuring compliance with state and federal regulations.
- Reduced time-to-fill metrics by utilizing effective sourcing strategies and maintaining a strong candidate pipeline.
- Streamlined onboarding procedures for new hires, resulting in reduced time to productivity.
- Served as a knowledgeable resource for employees regarding company policies and benefits information, promoting transparency within the organization.
- Supported company growth by efficiently managing high-volume recruitment efforts and selecting top talent.
- Managed benefits administration tasks, such as enrollment processing and claims resolution, providing excellent customer service to employees.
- Pre-screened substitute resumes prior to sending to hiring managers for consideration.
Office Assistant II for Personnel Commission
La Mesa-Spring Valley Schools
10.2023 - Current
- Provided diversified clerical support to the Personnel Commission (PC) Office.
- Communicated with various department and school managers to schedule and coordinate interviews for classified staff.
- Created interview folders for hiring managers, including interview schedules and candidates' applications, resumes, and any other supporting documents, i.e. cover letters and/or letters of recommendation.
- Maintained inventory of office supplies and testing materials.
- Maintained archives of examination material.
- Assisted in preparing examination rooms.
- Maintained an archive of purchases for the fiscal year.
- Tracked purchasing budgets and moved around allotted budget to accommodate needs.
- Opened and maintained job postings on EdJoin.
- Extended job postings on NeoGov when directed.
- Updated new or revised job descriptions on the district website and NeoGov.
- Maintained accurate information on NeoGov such as payrates, if changed.
- Initiated and received telephone calls, screens, and transfers calls, or takes messages as needed while providing information to callers, i.e. candidates, managers, and outside companies when necessary.
- Assisted with providing front desk support as needed.
- Assisted with maintaining a record of vacancies and filled positions.
- Operated a variety of office equipment daily.
- Built Personnel Commission's Monthly Meeting Agenda.
- Took Minutes for monthly PC Meetings.
- Posted Agenda and Minutes on the Personnel Commission page on the district website.
- Uploaded candidates' supporting documents and amended resumes to master profiles in NeoGov.
- Provided information regarding job openings, lateral/demotion opportunities, and other inquiries when able.
- Assisted in scheduling candidates who are having difficulty registering for written or oral exams.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Assistant II for Sped/Student Support
La Mesa-Spring Valley Schools
11.2022 - 10.2023
- Provided diversified clerical support to the district wide Special Education Program and Student Supports Department.
- Assisted with special projects for the assigned department; research requested information as assigned.
- Communicated with various District personnel, departments, school sites, and outside agencies to exchange information, coordinate activities and resolve issues or concerns.
- Greeted and assisted visitors; initiated and received telephone calls, screened and transferred calls or took messages as needed; assisted with providing front desk support as needed.
- Maintained inventory of office supplies and backstock of testing materials for Special Education Program.
- Communicated with vendors for quotes and information regarding possible purchases for both Special Education and Student Supports.
- Assisted and maintained online accounts for Special Education staff.
- Kept detailed records of orders, organized them by purchasing reasons.
- Kept detailed timesheets, mileage reimbursement requests, and open purchase order balances.
- Maintained records of student records requests, suspension reports, special education program information, including state regulations, and student transfer request in/out of district.
- Created various budget keeping systems to improve budget tracking for Special Education and various Student Support Programs.
- Created and maintained inventory system for testing protocols.
ESS Program Aide
La Mesa-Spring Valley Schools
03.2022 - 10.2022
- Mornings LPE (March 2022- October 2022)
- Monitoring students as they are signed into the program.
- Ensuring that the student’s environment is safe and educationally enriching.
- Planning physical activities for students to move and build social skills.
- Afternoons HIG (August 2021- October 2022)
- Establishing a safe and friendly environment for the students.
- Planning various activities including sports and arts.
Admissions Relief Lead
San Diego Zoo Global
02.2020 - 07.2021
- Processed ticket and membership returns or adjustments.
- Maintained stock inventory of tickets, membership cards and other informational documents in the work area.
- Assisted with Membership concerns and maintaining of membership records.
- Clerk Management, which includes organizing and maintaining daily schedules, breaks, and delegating tasks and assisting if needed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Recorded coupons and discounts used during a working day.
- Created closing sales report with sales summary.
- Securing work area at closing.
Admissions Clerk
San Diego Zoo Global
11.2019 - 07.2021
- Provide great customer service, membership services, and assist with any guest service request.
- Sell tickets such as entry and specialty tours.
- Upkeep will-call files if needed.
- Update membership account information.
Retail Relief Lead/ Food Retail Relief Lead
San Diego Zoo Global
03.2018 - 11.2019
- Cash Handling, which included preparing money tills for clerks, accounting tills, and pulling deposits when necessary.
- Received and ordered Merchandise, ensured all merchandise was delivered based on the order sheet.
- Reported any discrepancies and order items not reordered automatically.
- Maintained inventory stocked for both merchandise and food locations.
- Clerk Management, which included organizing and maintaining daily schedules, breaks, and delegating tasks if needed.
- Maintained upkeep of work location by organizing documents, products, and merchandise.
- Created closing sales report with end of day inventory counts.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with customer concerns.
- Learned and adapted quickly to new technology and software applications.
- Assisted with implementation of new POS system.
- Kept record or reacquiring issues and provided feedback for POS company.
Retail Clerk/ Food Service Clerk
San Diego Zoo Global
12.2017 - 11.2019
- Complete daily cleaning tasks, assist the lead with projects and provide great customer service.
Team Member
Funbelievable
01.2017 - 11.2017
- Maintained membership files and usage using spreadsheets and paper tracking.
- Handle customer food/drink orders in Cafe Area.
- Clean the facility by sweeping, mopping, vacuuming, removing rubbish and wiping down structures and tables.
Education
No Degree - Business Focus on Accounting
Grossmont College
El Cajon, CAGeneral Studies
West Valley High School
Hemet, CA05.2016
Skills
- Abilities to detect errors and correct them accordingly
- Organizing and categorizing
- Positive work attitude and quick learner
- Great personal communication skills and very articulate
- Ability to understand instructions both verbal and written
- Self-starter
- Confidential document control
- Budget Management
Languages
Spanish
English
Timeline
Human Resources Technician - Backfill
La Mesa-Spring Valley School District
07.2025 - Current
Office Assistant II for Personnel Commission
La Mesa-Spring Valley Schools
10.2023 - Current
Office Assistant II for Sped/Student Support
La Mesa-Spring Valley Schools
11.2022 - 10.2023
ESS Program Aide
La Mesa-Spring Valley Schools
03.2022 - 10.2022
Admissions Relief Lead
San Diego Zoo Global
02.2020 - 07.2021
Admissions Clerk
San Diego Zoo Global
11.2019 - 07.2021
Retail Relief Lead/ Food Retail Relief Lead
San Diego Zoo Global
03.2018 - 11.2019
Retail Clerk/ Food Service Clerk
San Diego Zoo Global
12.2017 - 11.2019
Team Member
Funbelievable
01.2017 - 11.2017
General Studies
West Valley High School
No Degree - Business Focus on Accounting
Grossmont College
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