Daisy Mendez
Torrance
Summary
Dynamic and results-oriented professional with a proven track record at McDonald's, excelling in customer service and team leadership. Skilled in cash handling and problem-solving, I effectively enhanced service levels during peak times while maintaining a positive attitude. Committed to promoting client satisfaction and operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Mc Donalds
03.2022 - 02.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Caregiver
At Home With Care
04.2021 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sign Holder
Fastrak Insurance Solutions
02.2020 - 12.2020
- Enhanced brand visibility by maintaining a positive and enthusiastic demeanor while handling signage.
- Navigated high-traffic areas safely, ensuring public safety while promoting the business effectively.
- Participated in special events or campaigns requiring additional sign holders outside regular duties when necessary.
- Strengthened brand reputation by consistently representing the company professionally while interacting with customers and pedestrians.
Education
High School Diploma -
Polytechnic High School
Long Beach, CA06-2017
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
Mc Donalds
03.2022 - 02.2023
Caregiver
At Home With Care
04.2021 - 01.2022
Sign Holder
Fastrak Insurance Solutions
02.2020 - 12.2020
High School Diploma -
Polytechnic High School