Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Personal Information
References
Timeline
Generic

Daisy Marinho

Toronto,Canada

Summary

HR Systems Specialist with expertise in Workday, recruitment optimization, and talent management across large portfolios. Proven ability to lead cross-functional initiatives, support acquisitions, and deliver bilingual training and communications. Bilingual in English and Portuguese, with a focus on systems improvement, user experience, and process efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Portfolio HRIS Analyst

Volaris Group Inc.
08.2024 - Current
  • Maintain and enhance Workday across the organization’s portfolio, supporting 3,500+ employees and future acquisitions.
  • Serve as the primary point of contact for all HR system needs across local teams and 50+ portfolio-level HR resources.
  • Ownership of Peakon maintenance, reporting, auditing, and continuous improvements utilizing PowerBI to gather and disseminate insights to stakeholders.
  • Integrated 500+ new users in Peakon, improved security configurations, and action plans/ focus areas in collaboration with a cross-functional focus group.
  • Manage end-to-end HR systems integration during acquisitions, collaborating with integration managers, HR Partners, and IT.
  • Drive improvements to recruitment processes, including the business process configurations, offer letter templates, and day-to-day requisition/ position management within Workday.
  • Execute complex EIB processes, including mass uploads for compensation, one-time payments, job changes, and ongoing data cleansing initiatives on a monthly basis.
  • Ownership of Talent Management Review processes, including potential assessments, organizational goals, cascading scorecards and goal-setting templates for quarterly and annual reviews.
  • Responsible for leading focus groups and driving TMR initiatives, securing stakeholder buy-in and promoting cross-alignment on performance strategies across the portfolio.
  • Ownership of compensation review tool process, process improvement plans and enhanced training scope during end-of-year compensation increase period.
  • Deliver multilingual training sessions and demos to HR teams, managers, and employees across the organization.
  • Lead the development and enhancement of the internal knowledgebase, launching the Portuguese Knowledgebase Hub and improving 100+ English and 50+ Portuguese articles.

HR Systems Support Specialist

Volaris Group Inc.
08.2022 - 07.2024
  • Ongoing system improvement updates through Workday backend process redesign (updates to Job Requisition, Termination, and Hire BPs).
  • Mass auditing and data cleanup (supervisory organization structures, VBU Master List adherence, IT Admin attributions).
  • In-depth knowledge of yearly processes (merit increases completed via the Workday Compensation Review Tool, Employee Review Templates, etc...).
  • Assistance with external Portfolio spin-out process and system purge processes.
  • Provide resolution to user ticket requests via Zendesk within set SLA metrics.

Financial Services Representative

CIBC
01.2022 - 07.2022
  • Engage in purpose-driven data analysis to best cater to CIBC clients in lending/investment products, financial policies/conditions and personalized financial needs.
  • Research and analyze consumer data to execute successful personalized sales/ product promotion via telephone for over 40 clients per day.

Education

Master of Science - Psychology

University of Glasgow
12.2024

Certification - Human Resources

University of Toronto
01-2024

Bachelor of Arts - Psychology

York University
04.2021

Skills

  • Office 365 applications
  • Workday
  • Peakon: Employee Voice
  • Zendesk
  • Rstudio
  • Workday Studio
  • Workday EIBs
  • HRIS M&A
  • Recruitment
  • User access management
  • Data security
  • Report Management
  • Workday BP Architecture & Implementation
  • PowerBI

Volunteer Experience

Canadian Cancer Society, Peer Health Coach 03/01/2025 - Present

  • Support individuals in achieving health-related goals through peer-led coaching and motivational strategies.
  • Foster a positive, empathetic environment to promote wellness, encourage healthy habits, and provide access to reliable health resources.


Humber River Hospital, Board of Directors Fundraising 02/01/20 - 07/01/24

  • Organize programs and events for hospital visitors and patients ($5 million raised for MRI machine).
  • Participate in planned events and oversee resource collection and allocation.


Adult Inpatient Mental Health Department 01/01/20 - 07/01/24

  • Organize and facilitate activities that promote teamwork and community.
  • Encourage and oversee interpersonal connections among residents.


Mount Sinai Hospital, Remote Knitting 02/01/20, 01/01/24, 

  • Knit and crochet garments for premature and stillborn babies.
  • Fulfill deadlines and pattern requirements.

Certification

  • OSP Work Plan 2015
  • YOW Canada WHMIS 2015
  • Worker Health & Safety 2015
  • Skills Passport OSP 2015
  • SmartServe Certification 2016
  • CPR Certification (Level C) 2018
  • Psychological First Aid (Canadian Red Cross) 2020
  • Medical Terminology (George Brown College) 2022

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Personal Information

Hobbies: Crochet, Knit, Cross-stitch, Needlepoint, Latch hook, Reading, Hiking.

References

Available upon request

Timeline

Portfolio HRIS Analyst

Volaris Group Inc.
08.2024 - Current

HR Systems Support Specialist

Volaris Group Inc.
08.2022 - 07.2024

Financial Services Representative

CIBC
01.2022 - 07.2022

Master of Science - Psychology

University of Glasgow

Certification - Human Resources

University of Toronto

Bachelor of Arts - Psychology

York University

Similar Profiles

CREATE PROFILE
Daisy Marinho