Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Summary
Timeline
Generic

Daisy Lopez-Ramirez

Lompoc

Summary

Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Barista Shift Supervisor

Teaklish Boba & Cafe
Lompoc
10.2018 - Current
  • Supervised barista team during peak hours to ensure efficient service delivery.
  • Resolved customer complaints professionally to enhance satisfaction and loyalty.
  • Organized team meetings to discuss performance, feedback, and best practices.
  • Maintained cleanliness and organization of the workspace for safety compliance.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Greeted guests with pleasant smile and superior customer service.
  • Managed cash handling procedures, ensuring accuracy in transactions and deposits.

Cashier/Waitress Supervisor

QQ Aloha BBQ
Lompoc
03.2018 - 01.2020
  • Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • served customers food and assisted them with any questions

Cashier/Waitress Trainee

Taco Loco Mexican Grill
Lompoc
06.2014 - 02.2018
  • Managed cash register and balanced cash drawers at the end of shifts.
  • Assisted customers in menu selection and provided information about specials.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Associate of Science -

Allan Hancock College
Santa Maria, CA
06-2023

High School Diploma -

Lompoc High School
Lompoc, CA
06-2014

Skills

  • Beverage preparation
  • Customer service
  • Cash handling
  • Staff training
  • Safety compliance
  • Inventory management
  • Problem solving
  • POS system operation
  • Opening and closing procedures
  • Multi-tasking
  • Disciplinary Write-ups

Affiliations

  • Cycling
  • Arts & Crafts
  • Enjoy trying new Cafes
  • outdoor activities
  • movies and hang out with friends and familiy

Accomplishments

  • Participated in (VITA) Volunteer Tax Assistance program
  • Toys for Tots
  • Teacher assistant
  • Teen Jury Duty

Certification

  • High School Diploma
  • Associate in Science Transfer
  • VITA

Languages

English
Professional
Spanish
Professional

Summary

I enjoy getting to know people and help with anything that is needed. I'm a fast learner and work well under pressure , great at multi-tasking and work in team situations. As I had mentioned , I'm bilingual speaker and can be extremely helpful to communicate with others. I am confident in the ability to overcome any situation. Thank you for the consideration and I'm eager to discuss how my skills can benefit the team.

References:

  • Giang Huynh

Quanhuynh LLC

3491 Kings Canyon DR

Oxnard,CA 93036

(805)267-1840

  • Ivonne Servin

1621 West Cherry Ave

Lompoc, CA 93436

(805) 219-9376      

Timeline

Barista Shift Supervisor

Teaklish Boba & Cafe
10.2018 - Current

Cashier/Waitress Supervisor

QQ Aloha BBQ
03.2018 - 01.2020

Cashier/Waitress Trainee

Taco Loco Mexican Grill
06.2014 - 02.2018

Associate of Science -

Allan Hancock College

High School Diploma -

Lompoc High School

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Daisy Lopez-Ramirez