Determined Quality Assurance Specialist with a dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Strong interpersonal and collaboration skills that help form and guide decisions.
Overview
6
6
years of professional experience
Work History
Replenishment Associate
Advance Auto Parts Distribution Center
10.2023 - 08.2024
Increased warehouse efficiency by operating stand-up forklifts to manage inventory and load/unload products.
Demonstrated compliance with OSHA regulations by adhering to safety guidelines throughout all aspects of forklift operation and maintenance.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
Quality Assurance Specialist
Walmart Inc.
08.2020 - 01.2022
Monitored product standards and quality.
Performed standard inspection of outbound orders sampling expected packaging and item inspection to customer standards.
Fixed identified issues to increase productivity and boost workflows.
Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
Import and Export Customer Service Representative
Worldcraft Logistics
03.2018 - 05.2019
Spoke and worked with customers, overseas agents, carriers, customs brokers, and co-loaders via telephone and email.
Scheduled cargo pick-ups and deliveries with different trucking companies.
Contacted clients to verify account information and maintain accuracy, resulting in a 100% increase in client satisfaction.
Processed 1-30 invoices each week and e-mailed documentation to clients.
Investigated and resolved accounting, service, and delivery concerns.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Responded proactively and positively to rapid change.
Answered an average of 25 calls, emails, and faxes per day, addressing customer inquiries, solving problems, and providing product information.
Education
Certificate - People And Leadership Business Certificate
Bellevue University
Bellevue, NE
06-2025
High School Diploma -
Ganesha High School
Pomona, CA
06.2014
Skills
Safety Compliance
Audit Assistance
Problem Solving
Attentive and Observant
Report Preparation
Microsoft Office
Data Entry
Attention to Detail
Measurement Collection
Team player
Warehouse safety
Adherence to procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Replenishment Associate
Advance Auto Parts Distribution Center
10.2023 - 08.2024
Quality Assurance Specialist
Walmart Inc.
08.2020 - 01.2022
Import and Export Customer Service Representative
Worldcraft Logistics
03.2018 - 05.2019
Certificate - People And Leadership Business Certificate
Bellevue University
High School Diploma -
Ganesha High School
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