Daisy Garcia
Anaheim
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custodian
Ritz Co
01.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Recruiting Assistant
Jwilliamsstaffing
05.2024 - 07.2024
- Scheduled interviews for applicants and onboarding for new hires.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Updated candidate profiles using BigBiller.
- Reviewed applications for experience and fit with posted positions.
- Routed applicants to company website to apply for vacant positions.
- Managed applicant tracking system, ensuring accurate data entry and timely updates in the recruitment pipeline.
- Communicated with applicants across various stages of hiring process.
General Manager
Planet Fitness
09.2021 - 12.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Concessions Worker
Cinemark
04.2021 - 09.2021
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Customer Service Representative
Bedrosians Tile & Stone
08.2020 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cashier/Cook
Taco Bell
07.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Dining Room Server
Johns Incredible Pizza
02.2017 - 10.2017
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
- Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
Education
High School Diploma -
Savanna High School
Anaheim, CA05.2019
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Problem-Solving
- Time Management
- Team Collaboration
- Leadership and team building
- Problem Resolution
- Training and coaching
- Staff Management
Certification
- CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Recruiting Assistant
Jwilliamsstaffing
05.2024 - 07.2024
Custodian
Ritz Co
01.2024 - Current
General Manager
Planet Fitness
09.2021 - 12.2023
Concessions Worker
Cinemark
04.2021 - 09.2021
Customer Service Representative
Bedrosians Tile & Stone
08.2020 - 11.2020
Cashier/Cook
Taco Bell
07.2019 - 08.2020
Dining Room Server
Johns Incredible Pizza
02.2017 - 10.2017
High School Diploma -
Savanna High School
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