Daisy Diaz
Norwalk
Summary
Compassionate professional with a strong background in Classroom Support and Teaching Instruction. Known for effective Lesson Plan Implementation and commitment to student growth, ready to leverage expertise to enhance educational outcomes in diverse classroom settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Little Lake City School District
Norwalk
08.2022 - Current
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Special Education Instructional Assistant
Rossier Park School
08.2015 - 04.2020
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Customer Service Representative
Fry Steel
03.2007 - 08.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Certificate - Medical Assisting
Norwalk - La Mirada Adult School
Norwalk, CA 03.2021 - 03/2022
Skills
- Classroom Support
- Lesson Plan Implementation
- Spanish Interpreting
- Instructional Support
- Teaching and Instruction
- Special needs support
- Classroom management
- Student assessment
Certification
- Certified medical assistant
Languages
5
Timeline
Instructional Assistant
Little Lake City School District
08.2022 - Current
Certificate - Medical Assisting
Norwalk - La Mirada Adult School
03.2021 - 03/2022
Special Education Instructional Assistant
Rossier Park School
08.2015 - 04.2020
Customer Service Representative
Fry Steel
03.2007 - 08.2014