Daisy Cuellar Manrriquez
Sacramento
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
10
10
years of professional experience
Work History
Receptionist
Western Dental
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client charts as needed
- Submit referrals, also provided patients with approved referrals
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Diligently verifying insurance coverage and updating patients financial records accordingly.
Front Desk Receptionist
Dealer Track
01.2021 - 01.2022
- Filed paperwork for vehicles
- Answered phone calls on a daily
- Assigned tags and license plates to vehicles that needed them
- Submitted all paperwork with DMV
- Followed up with DMV if any vehicle needed further documentation
- Followed up with clients if they were missing or needed to provide further proof for their vehicle to get them registered and tagged
Office Administrator
Eddies’s Locks & Doors
01.2016 - 01.2019
- Copy, faxed and filed all paperwork in the office
- Directly dealt with vendors for the company
- Handled all questions from existing clients, new clients and general questions
- Distributed all paperwork to the appropriate department in office or to assigned office members
- Handled all in office emails
- Kept record of all financial records for office
- Directly handled all in person conferences with business partners
Administrative Assistant
Tony Brown’s Uptown Bail Bonds
01.2015 - 01.2016
- Setup meeting agendas for the office
- Responded to emails on daily basis
- Answered telephone questions and in person questions for customers
- Filed all paperwork into electronic form for the office
- Sent out mail for office
- Sent faxes on a daily basis
- Prepared conference rooms before meetings
Education
High School Diploma -
William Daylor High School
01.2017
Skills
- Attention to Detail
- Multitasker
- Payment processing
- Time management
- Front office management
- Scheduling Experience
- HIPAA compliance
- Data entry
- Organized
- Customer and client relations
- Professional
- Dental terminology
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Receptionist
Western Dental
01.2023 - Current
Front Desk Receptionist
Dealer Track
01.2021 - 01.2022
Office Administrator
Eddies’s Locks & Doors
01.2016 - 01.2019
Administrative Assistant
Tony Brown’s Uptown Bail Bonds
01.2015 - 01.2016
High School Diploma -
William Daylor High School
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