Daisy C. Tran

· Daily monitor and assist invoice processing for monthly average of approx. 1K invoices from 150 vendors for two manufacturing plants.

· Prepared year-end financial statements from analyzing data, creating adjusting journal entries, reconciling accounts (Bank accounts, GST/HST, Corporate tax, Intercompany accounts).

· Provided comprehensive backup documents for corp. tax from various sources (analytics, CRA website, client’s Quickbook, investment activities, invoices, etc.)

· Prepared and filed personal and corporate tax returns.

· Investigated and resolved outstanding balance and made inquiries to CRA when necessary.

· Analyzed and explained the variances in revenues and expenses to prepare the budget for the next period.

· Reviewed and posted monthly rent roll to make sure of revenue-expense matching.

· Prepared monthly and annual rental charge notices and communicated to tenants to enable accurate collection and posting.

· Ensured all GST and other legislated taxes were reconciled and remitted on time.

· Managed precise posting and depositing monthly payments from 3K tenants (~160 properties) within cutoff.

· Reduced 40% additional un-applied applications by analyzing long-sitting discrepancies and communicating with various internal departments and external clients.

· Conducted multi-tasks within multiple and strict daily and monthly deadlines.

· Provided training, evaluation and feedbacks in developing 3 new Assistant Managers and 6 front-line Team Members to Team Leads, Trainers and Supervisors.

· Built and led different team sizes (up to 25 members) to achieve monthly, quarterly and annual goals in sales, speed of services, hospitality.

· Conducted sales analysist and forecast, inventory and cash control to reduce waste by 2 – 5%(~20K/yr)

· Delivered exceptional customer service, effectively addressed internal & external guests ‘complaints and inquiries, built & maintained 100% customer loyalty and retention at 5 service locations.

· Creatively designed and organized lectures & discussions for easy understanding and memorizing to primary and high-school students (from grade 4-10)

· Regularly evaluated learners’ progress to identify and address individual’s gaps and weaknesses.

· Implemented remedial programs for students requiring extra help improved their grade to 70-80% and 100% completed homework and assignments.