Daisy Chan
Toronto,ON
Summary
I am an enthusiastic, organized and creative student with a passion for learning and a desire to pursue knowledge. Seeking an opportunity where I can apply my strong work ethic, communication skills and reliability while making a positive impact on the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
The Aqua Life Swim Academy
09.2021 - 12.2023
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
Lifeguard
City Of Toronto
06.2021 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Private Tutor
07.2020 - Current
- Tutoring grade school children of various ages in the subjects of math, science, and english..
- Strengthened students'' critical thinking abilities by developing problem-solving exercises and activities.
Research/Clerical Assistant
Naturopathic And Allergy Clinic
02.2022 - 09.2022
- Assisting in the formation and writing of a report on the topic of Candida Albicans, as well as aiding with clerical tasks.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Customer Experience Representative
Indigo Books And Music
05.2020 - 09.2022
- Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
- Streamlined communication channels for improved efficiency in handling customer inquiries.
- Implemented proactive approaches to anticipate and resolve potential customer concerns, resulting in higher retention rates.
- Collaborated with cross-functional teams to ensure seamless customer experience throughout all touchpoints.
Education
Bachelor of Health Sciences - Health Science, Honours Specialization in Biology
University of Western Ontario
London04.2026
High School Diploma -
Father John Redmond
Toronto, ON06.2022
Skills
- Communication
- Computer Proficiency
- Word, Excel, PowerPoint, and Outlook know-how
- Collaboration
Languages
English
Native or Bilingual
Affiliations
- Western's Artistic Swim Club
Certification
First Aid and CPR-C Certified - 2023
National Lifeguard Lifesaving Society Certification - 2023
Swim Instructor, Lifesaving Instructor, First Aid Instructor - 2021
G2 License - 2021
Official Canadian Boating License - 2019
Timeline
Research/Clerical Assistant
Naturopathic And Allergy Clinic
02.2022 - 09.2022
Swim Instructor
The Aqua Life Swim Academy
09.2021 - 12.2023
Lifeguard
City Of Toronto
06.2021 - Current
Private Tutor
07.2020 - Current
Customer Experience Representative
Indigo Books And Music
05.2020 - 09.2022
Bachelor of Health Sciences - Health Science, Honours Specialization in Biology
University of Western Ontario
High School Diploma -
Father John Redmond
First Aid and CPR-C Certified - 2023
National Lifeguard Lifesaving Society Certification - 2023
Swim Instructor, Lifesaving Instructor, First Aid Instructor - 2021
G2 License - 2021
Official Canadian Boating License - 2019
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