Office shifts consist of but are not limited to: provide customer service to residents, staff and guests, accept, process and distribute mail, assist with turnover processes, room inspections (health and safety, pre and final inspections), manage and monitor resident keys, activate key cards, file, use and monitor office equipment such as phones, radios, copy machines, fax, scan and computer, assist in processing move-in, move-outs, room relocations and dining plan changes, and other administrative tasks as assigned.
Communicates established Housing Services policies and procedures, shares general information of the residential community, and resolves other inquiries for prospective residents, current residents, family members, faculty and staff, and community guests
Program Advisor for Community Experiences
UCR Residential Life, UC Riverside
09.2023 - 06.2024
Planned and executed social and educational programs, collaborated with staff, assisted in student transitions, and promoted community programs.
• Fulfill programming requirements as set forth in the Programming Model and by the department. Initiate, plan, implement, and assess programs in both the Residence Halls and Campus Apartments
• Assist in the coordination of student transition and orientation during community openings, transition to spaces, Welcome Week, and quarterly residence hall closings and campus apartment inspections.
Served as the Program Advisor Representative of the DEI Committee to plan DEI training for future student leader training
Orientation Leader
Highlander Orientation, UC Riverside Student Life
04.2023 - 09.2023
Served as a leader during student orientations, providing support and problem-solving under pressure.
Education
Bachelor of Arts - Gender And Sexuality Studies
University of California, Riverside
Riverside, CA
06.2026
Bachelor of Arts - History
University of California, Riverside
Riverside, CA
06.2026
Skills
Advanced knowledge of Microsoft/Google software programs
Customer Engagement
Strategic Planning
Program implementation
Awards
Kenneth B Noller Award for Students in History, Scholarship awarded to 2 UC Riverside History major students who plan on going into Education.