Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Daisha Getchell

HANMER,ON

Summary

Experienced in various aspects of retail operations, including customer service, merchandise display, and inventory management. Strengths lie in communication skills, problem-solving abilities, and adaptability necessary for successful storefront management. Have positively impacted customer satisfaction levels through personalized service approach in past roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Baker /Storefront Associate

Tim Hortons
HANMER, ON
03.2024 - Current
  • Prepared a variety of baked goods adhering to quality standards.
  • Monitored inventory levels and restocked supplies as needed.
  • Maintained cleanliness and organization of the baking area.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Followed food safety guidelines while preparing all food items.
  • Kept records of daily production numbers for each type of item produced.
  • Provided customer service by answering questions about menu items or taking orders from customers.
  • Maintained cleanliness and organization of storefront displays and merchandise.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Monitored product expiration dates and rotated stock to ensure freshness.
  • Greeted customers and responded to inquiries in a friendly and professional manner
  • Performed routine maintenance tasks such as cleaning windows, emptying trash cans.
  • Accepted payment from customers in the form of cash, check or credit card transactions.

Receptionist - co op

Kelly's Hair Salon
Chelmsford, ON
09.2023 - 12.2023
  • Managed appointment scheduling and maintained the front desk calendar.
  • Answered phone calls promptly and directed inquiries to appropriate staff.
  • Organized salon supplies and ensured the reception area remained tidy.
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained daily calendars, set appointments with clients.
  • Swept after clients to ensure neatness and cleanliness between clients.
  • Did laundry for stylists every few hours to ensure clean and proper precautions were being taken.

Delivery Driver

Toppers Pizza
Lively, Ontario
10.2022 - 04.2023
  • Maintained accurate delivery logs and reports for tracking purposes.
  • Communicated with dispatch for route updates and delivery instructions.
  • Loaded and unloaded goods carefully to prevent damage during transit.
  • Provided excellent customer service during interactions at delivery points.
  • Navigated routes using GPS and local maps for efficient deliveries.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Notified customers of delays to decrease calls to support.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Sales Associate

Banana Republic
Greater Sudbury, Ontario
06.2021 - 11.2022
  • Maintained store cleanliness and organized merchandise displays.
  • Operated point-of-sale systems for transactions and returns.
  • Restocked shelves and ensured product availability for customers.
  • Engaged with customers to promote new products and sales events.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Described merchandise and explained use, operation and care.

Education

High School Diploma -

Barrydowne College
Greater Sudbury, ON
06-2024

Some College (No Degree) -

Cambrian College of Applied Arts And Technology
Greater Sudbury

Skills

  • Bilingual - French and English
  • WHMIS
  • Accessibility for Ontarian Disability Act
  • Work Place Violence and Harassment Training
  • Worker Health and Safety in 4 Steps
  • Excellence in POS systems
  • Strong computer productivity software skills
  • Quality control
  • Inventory management
  • Food safety
  • Point-of-sale operation
  • Cash handling
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Customer engagement
  • Transaction accuracy
  • Attention to detail
  • Reliable and punctual
  • Exceptional customer service
  • Fitting room maintenance
  • Flexible schedule
  • Positive and professional
  • Problem-solving skills
  • Customer service
  • Expert in G-Suite

Certification

  • Full G license
  • WHMIS
  • Accessibility for Ontarian Disability Act
  • Workplace Violence and Harassment Training
  • Worker Health and Safety in 4 Step
  • Excellence in Customer Service

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Baker /Storefront Associate

Tim Hortons
03.2024 - Current

Receptionist - co op

Kelly's Hair Salon
09.2023 - 12.2023

Delivery Driver

Toppers Pizza
10.2022 - 04.2023

Sales Associate

Banana Republic
06.2021 - 11.2022

High School Diploma -

Barrydowne College

Some College (No Degree) -

Cambrian College of Applied Arts And Technology

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Daisha Getchell