Dairy "Nicolle" Miranda Vasquez
Vallejo
Summary
Compassionate Emergency Room Technician skilled in patient evaluation, emergency response, and HIPAA compliance. Proven ability to deliver exceptional care and support in high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Novato Community Hospital
Novato
04.2023 - Current
- Assisted medical staff with patient assessments and treatment procedures.
- Ensured cleanliness and organization of emergency room equipment and supplies to support efficient patient care.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Accurately documented patient information in electronic health record systems to facilitate effective communication among the healthcare team.
- Responded quickly to emergency situations, providing immediate support to patients.
- Built strong and trusting rapport with clients and loved ones.
- Perform EKGs
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Assisted physicians with procedures by preparing necessary instruments and ensuring sterile environment.
Patient Service Representative
Novato Community Hospital
Novato
01.2020 - 04.2023
- Assisted patients with appointment scheduling and registration processes.
- Coordinated patient-provider communication to ensure timely and accurate information exchange.
- Maintained accurate patient records in electronic health systems.
- Educated patients on hospital services and insurance processes to enhance understanding and access to care.
- Handled confidential information while ensuring compliance with regulations.
- Supported front desk operations during peak hours to ensure smooth workflow.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments to streamline patient intake process.
- Adhered to HIPAA regulations when handling confidential patient information.
- Registered patients by verifying records to update computer system and patient charts.
- Performed administrative duties such as filing, faxing, photocopying.
Patient Access Representative
Sutter Pacific Medical Foundation
Santa Rosa
01.2019 - 01.2020
- Registered patients through face-to-face interviews, collecting demographic, insurance, and medical information for streamlined onboarding.
- Explained financial obligations to patients and collected fees at time of service to facilitate efficient payment processing.
- Verified insurance information and updated patient records to ensure accuracy and compliance.
- Utilized electronic health record systems for data entry and retrieval.
- Performed scanning of documents into the electronic medical records system for accurate record-keeping.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patients.
- Followed up on unpaid claims in a timely manner.
Education
High School Diploma -
Marin Oaks High School
Novato, CA06-2019
Skills
- Emergency response
- CPR
- Resuscitation assistance
- EKG administration
- Patient evaluation
- Vital signs monitoring
- Wound cleaning
- Patient transport
- ER support
- Healthcare communication
- HIPAA compliance
- Electronic record management
- Appointment scheduling
- Team collaboration
- Medical terminology
Languages
Spanish
Professional
Certification
BLS
Timeline
Emergency Room Technician
Novato Community Hospital
04.2023 - Current
Patient Service Representative
Novato Community Hospital
01.2020 - 04.2023
Patient Access Representative
Sutter Pacific Medical Foundation
01.2019 - 01.2020
High School Diploma -
Marin Oaks High School