Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Daihana Ramos-Hernandez

Barstow

Summary

Compassionate veterinary professional, adept at patient monitoring and regulatory compliance at Isa Companion Animal Clinic. Bilingual in Spanish and English, excelling in team collaboration and problem resolution to enhance client satisfaction and operational efficiency. Skilled in navigating complex social work scenarios and understanding family dynamics within communities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

VET ASSISTANT Controlled Substances Permit Holder

Isa Companion Animal Clinic
Barstow
05.2021 - Current
  • Current Controlled Substances Permit Holder
  • Maintained medical records on each animal seen in clinic.
  • Prepared and maintained medical equipment for various veterinary procedures and treatments.
  • Educated pet owners on proper care, nutrition, and medication administration for their animals.
  • Administered vaccinations and medications as directed by the veterinary team.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Performed administrative tasks related to filing paperwork and scheduling appointments.

ASSISTANT MANAGER

Isa Companion Animal Clinic
Barstow
04.2016 - 05.2021
  • Perform managerial duties, such as scheduling, financial, and legal requirements.
  • Instruct new employees to emphasize attention to detail and compliance with laws and policies.
  • Catalog all assets for identification and tracking purposes.
  • Oversee physical inventories to assess stock status and determine procurement necessities.
  • Maintain manual and electronic files and records.
  • Research discrepancies on invoices and inventory.
  • Address inquiries from staff and vendors regarding order or product issues.
  • Translate conversations and documents for patients and doctors.

PROJECT COORDINATOR

Community Project Sea Flavor
Cojimar
08.2013 - 06.2015
  • Scheduled visits and appointments with families.
  • Prepared and processed reports and documents for different agencies.
  • Facilitated families' access to necessary tools for problem evaluation and cooperative resolution utilizing existing resources and personal capabilities
  • Examined underlying factors affecting family interactions.
  • Collaborated with families to deliver assistance and guidance for additional support, if required.

Volunteer/Practicum student

Community Project White Butterflies
Havana del Este
10.2010 - 07.2011
  • Provide families with the necessary tools to analyze their problems and work together to find a solution using their own potential and the resources available in the social environment where they develop.
  • Investigate the root of the problems that are affecting the social environment.
  • Engage with families to facilitate inclusion of children and young people within society
  • Collaborated with team members to develop support resources for participants.

Education

Bachelor of Arts - Socio-Cultural Studies

University of Havana
Cuba
07.2013

Skills

  • Bilingual - Spanish/English
  • Record maintenance
  • Inventory tracking
  • Problem resolution
  • Regulatory compliance
  • Team collaboration

Certification

  • Veterinary Controlled Substances Permit

Languages

Spanish
Native/ Bilingual
English
Professional

Affiliations

Social Works to improve living conditions of families struggling at home.

References

References available upon request.

Timeline

VET ASSISTANT Controlled Substances Permit Holder

Isa Companion Animal Clinic
05.2021 - Current

ASSISTANT MANAGER

Isa Companion Animal Clinic
04.2016 - 05.2021

PROJECT COORDINATOR

Community Project Sea Flavor
08.2013 - 06.2015

Volunteer/Practicum student

Community Project White Butterflies
10.2010 - 07.2011

Bachelor of Arts - Socio-Cultural Studies

University of Havana

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Daihana Ramos-Hernandez