Enthusiastic and customer-focused professional with a strong background in retail, hospitality, and customer service. Passionate about sports and fitness, with excellent organizational and teamwork skills. Proven ability to adapt quickly to new environments and provide exceptional service to diverse clientele. Experience as a bar supervisor has honed strong communication and leadership abilities.
• Supervised bar operations and staff during peak hours.
• Ensured compliance with health and safety regulations.
• Managed inventory and coordinated with suppliers.
• Handled cash transactions and operated POS systems.
• Assisted customers with inquiries and purchases.
• Maintained cleanliness and organization of the checkout area.
• Performed daily cleaning and maintenance of guest rooms.
• Responded promptly to guest requests and concerns.
• Ensured adherence to hotel standards and protocols.
• Conducted technical tasks and data entry on computer systems.
• Assisted in organizing and maintaining company records.
• Supported staff with administrative duties as needed.
• Provided childcare and educational support to children.
• Organized activities and managed daily routines.
• Communicated regularly with parents regarding child development.
• Managed sales transactions and maintained financial records.
• Oversaw inventory and ordered supplies as needed.
• Provided customer service and resolved complaints.
• Delivered high-quality service in a fast-paced environment.
• Coordinated staff schedules and managed reservations.
• Handled customer inquiries and ensured satisfaction.
Customer Service Excellence
Organizational and Administrative Skills
Team Leadership and Collaboration
Adaptability and Flexibility
Effective Communication
Problem-Solving Abilities
• Ukrainian – Native
• Russian – Fluent
• English – Conversational
• French – Basic
Education & Certifications
• NASM - Certified Personal Trainer (currently completing coursework)
• Expected completion: August 4, 2025