Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
Generic

Daiana Roha

Montreal,QC

Summary

Enthusiastic and customer-focused professional with a strong background in retail, hospitality, and customer service. Passionate about sports and fitness, with excellent organizational and teamwork skills. Proven ability to adapt quickly to new environments and provide exceptional service to diverse clientele. Experience as a bar supervisor has honed strong communication and leadership abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bar Supervisor

Les Trois Monkeys
Montreal, Quebec
08.2024 - 10.2024

• Supervised bar operations and staff during peak hours.

• Ensured compliance with health and safety regulations.

• Managed inventory and coordinated with suppliers.

Cashier

Olly Frescos
Montreal, QC
12.2023 - 08.2024

• Handled cash transactions and operated POS systems.

• Assisted customers with inquiries and purchases.

• Maintained cleanliness and organization of the checkout area.

Housekeeping

Marriott Delta Hotel
Montreal, Quebec
03.2023 - 06.2023

• Performed daily cleaning and maintenance of guest rooms.

• Responded promptly to guest requests and concerns.

• Ensured adherence to hotel standards and protocols.

Administrative Assistant

Credit Company
Tbilisi, Georgia
05.2022 - 02.2023

• Conducted technical tasks and data entry on computer systems.

• Assisted in organizing and maintaining company records.

• Supported staff with administrative duties as needed.

Nanny

Private Family
Tbilisi, Georgia
07.2022 - 12.2022

• Provided childcare and educational support to children.

• Organized activities and managed daily routines.

• Communicated regularly with parents regarding child development.

Cashier and Accountant

Household Chemical Store
Ternopil, Ukraine
01.2021 - 07.2021

• Managed sales transactions and maintained financial records.

• Oversaw inventory and ordered supplies as needed.

• Provided customer service and resolved complaints.

Waiter and Administrator

Bar-Restaurant “Big Brothers”
Ternopil, Ukraine
03.2018 - 11.2018

• Delivered high-quality service in a fast-paced environment.

• Coordinated staff schedules and managed reservations.

• Handled customer inquiries and ensured satisfaction.

Education

Bachelor’s Degree in Finance, Banking, And Insuran

Ternopil National University
Ukraine
06-2021

Skills

Customer Service Excellence

Organizational and Administrative Skills

Team Leadership and Collaboration

Adaptability and Flexibility

Effective Communication

Problem-Solving Abilities

Affiliations

• Ukrainian – Native

• Russian – Fluent

• English – Conversational

• French – Basic

Certification

Education & Certifications
• NASM - Certified Personal Trainer (currently completing coursework)
• Expected completion: August 4, 2025

Timeline

Bar Supervisor

Les Trois Monkeys
08.2024 - 10.2024

Cashier

Olly Frescos
12.2023 - 08.2024

Housekeeping

Marriott Delta Hotel
03.2023 - 06.2023

Nanny

Private Family
07.2022 - 12.2022

Administrative Assistant

Credit Company
05.2022 - 02.2023

Cashier and Accountant

Household Chemical Store
01.2021 - 07.2021

Waiter and Administrator

Bar-Restaurant “Big Brothers”
03.2018 - 11.2018

Bachelor’s Degree in Finance, Banking, And Insuran

Ternopil National University
Daiana Roha