Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dahlilia Hernandez

Sacramento

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

1
1
year of professional experience

Work History

Banquet Server

BPOE Elks lodge
Carmichael
01.2025 - Current
  • Served food and beverages to guests during events and banquets.
  • Set up tables, chairs, and decorations according to event specifications.
  • Maintained cleanliness in dining areas before, during, and after events.
  • Resolved customer complaints promptly to enhance dining experience satisfaction.
  • Provided training on safe food handling practices for new employees.

Sales Representative/Team Leader

3rd Degree solutions
Sacramento
06.2024 - 01.2025
  • Led team meetings to discuss sales strategies and performance updates.
  • Resolved customer complaints promptly and professionally.
  • Managed customer relationships by providing exceptional customer service.
  • Managed daily operations of sales department, including supervision of staff members.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts..
  • Provided translation services between English and Spanish speaking customers as needed.
  • Engaged customers to understand their needs and provide tailored product recommendations.
  • Assisted in training new sales staff on effective sales techniques and company policies.

Education

Highschool -

Options For Youth
Sacramento, CA

Certified Food Manager

Department of Food Safety

3rd Degree Solutions - Sales Manager

Nova Management

Skills

  • Customer service
  • Team leadership
  • Multilingual support
  • Customer relationship management
  • Flexible and adaptable
  • Product and service sales
  • Inside and outside sales

References

References available upon request.

Timeline

Banquet Server

BPOE Elks lodge
01.2025 - Current

Sales Representative/Team Leader

3rd Degree solutions
06.2024 - 01.2025

Certified Food Manager

Department of Food Safety

Highschool -

Options For Youth

3rd Degree Solutions - Sales Manager

Nova Management
Dahlilia Hernandez