Dahlia Ramirez
Fontana
Summary
Detail-oriented with experience in education, customer service and conflict resolution. I have recently graduated with my Bachelor's in Psychology and have now started my education for my Master's in Counseling to be a School Psychologist. Looking to get more experience in school systems as it is what I am working towards.
Overview
8
8
years of professional experience
Work History
Instructional Paraprofessional after school
Ro Health
Norco
03.2026 - Current
- Supported students with special needs in achieving daily tasks and learning objectives.
- Maintained classroom organization and ensured a positive learning environment.
- Tracked student progress and communicated observations to teachers for tailored instructional strategies.
- Applied behavior management techniques to enhance student engagement and participation.
- Participated in training sessions to enhance skills and knowledge in education support.
- Conducted one-on-one tutoring sessions with struggling learners.
Instructional Paraprofessional Substitute
Ro Health
Riverside County
11.2025 - Current
- Assisted students with special needs in daily learning and social interactions to enhance engagement.
- Tracked student progress and communicated observations to teaching staff to inform instructional strategies.
- Promoted focused, inclusive, and supportive learning environments to foster student participation.
Retail Sales Associate
ARCC Industries
Cathedral City
08.2019 - 08.2024
- Assisted customers in selecting merchandise, leading to enhanced shopping experiences through personalized recommendations.
- Processed transactions accurately using point-of-sale systems for efficient service.
- Maintained product displays to attract customers and increase engagement with merchandise.
- Managed inventory levels, ensuring stock accuracy to support seamless sales operations through specialized software systems.
- Processed incoming shipments and verified contents against purchase orders.
Cashier
JOANN Fabrics and Crafts
Rancho Mirage
04.2018 - 11.2019
- Processed customer transactions with attention to detail in high-volume retail environment.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained organized and clean checkout area, ensuring efficient operations.
Education
Bachelor of Arts - Psychology
California State University San Bernardino
San Bernardino, CA04-2026
Associate of Arts - Psychology
College of The Desert
Palm Desert, CA06-2020
Rancho Mirage High School
Rancho Mirage, California06-2017
Skills
- Behavioral support
- Student engagement
- Effective communication
- Conflict resolution
- Team collaboration
- Organization
- Time management
- Computer Literacy
- Behavior improvements
Timeline
Instructional Paraprofessional after school
Ro Health
03.2026 - Current
Instructional Paraprofessional Substitute
Ro Health
11.2025 - Current
Retail Sales Associate
ARCC Industries
08.2019 - 08.2024
Cashier
JOANN Fabrics and Crafts
04.2018 - 11.2019
Bachelor of Arts - Psychology
California State University San Bernardino
Associate of Arts - Psychology
College of The Desert
Rancho Mirage High School