Dagny Kavelaars
Langley,BC
Summary
Knowledgeable candidate with over 16 years of experience in the an office and administrative environment. Working in the medical field as a Certified Dental Assistant, have developed skills that have successfully applied to management and administration. Excellent reputation for resolving problems and improving customer satisfaction with a proven track record of supporting medical professionals and caring for the public. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have successfully helped train new employees in the office and worked with many practicum students to apply their training in a practical environment.
Overview
20
20
years of professional experience
Work History
CDA With Reception Duties
Bluewater Dental
04.2022 - Current
- Document patient dental health information, medical history, and vital signs for future reference.
- Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Diligently maintain patient records with detailed notes.
- Schedule and confirm patient appointments.
- Cultivate positive work environment specializing in patient care and education.
- Explain treatment procedures and instruct patients on home care guidelines.
- Efficiently perform all dental procedures while maintaining a clean and sterile environment.
CDA
Surrey Place Dental Group
06.2007 - 12.2021
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Monitored patient comfort and safety during dental procedures.
- Maintained confidentiality of all medical records and sensitive information.
- Supported staff by providing organized and accurate records.
- Managed the care and inventory of the Dentist's instruments and burs.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
CDA
AB Dental And Medical Temp Agency
11.2009 - 04.2010
- Performed routine dental assisting for general dental offices.
- Worked for several dental offices efficiently adapting well to new environments.
- Established positive working relationship with multiple different offices and developed extended work schedules with recurring offices upon their request.
Receptionist
Brenco Industries
06.2004 - 06.2006
- Performed administrative and clerical tasks.
- Organized and planned large company functions for over 100 staff members and guests.
- Successfully managed project schedules and met client deadlines.
- Maintained an organized filing system for company records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Certificate - Certified Dental Assistant
Douglas College
New Westminster, BC06.2007
1st Year Studies - Science And Communications
Simon Fraser University
Burnaby, BC2003
Skills
- Customer service
- Administrative Support
- Records and Database Management
- Office Organization
- Medical Records Management
- Documentation Writing and Management
- Strong Work Ethic and Dependable
- Disabilities Familiarity
- Patient Care Standards
- Postoperative Education
- Oral Health Care
Personal Interests
I enjoy several activities outside of work that compliment my personality and contribute towards the kind and caring disposition that I bring to the work environment including: candle making, traveling and spending time with my family.
References
Available upon request
Timeline
CDA With Reception Duties
Bluewater Dental
04.2022 - Current
CDA
AB Dental And Medical Temp Agency
11.2009 - 04.2010
CDA
Surrey Place Dental Group
06.2007 - 12.2021
Receptionist
Brenco Industries
06.2004 - 06.2006
Certificate - Certified Dental Assistant
Douglas College
1st Year Studies - Science And Communications
Simon Fraser University
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