Dagmar Ficker
Keswick,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
46
46
years of professional experience
Work History
Kitchen
Big Wigs Billiards
Newmarket
10.2017 - 12.2023
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored inventory to keep adequate stock of food items and supplies.
- Trained new kitchen employees on proper procedures for handling food safely.
- Monitored temperatures of prepared food and cold-storage areas.
- Performed general cleaning duties such as sweeping floors, washing dishes and utensils, emptying garbage cans .
- Prepared ingredients for cooking, including portioning, chopping, and storing food before use.
- Cooked menu items in cooperation with the rest of the kitchen staff.
- Observed food safety and sanitation protocols to reduce germ spread.
- Complied with nutrition and sanitation regulations and safety standards.
- Operated large-volume cooking equipment such as grills, deep-fat fryers, ovens .
- Ensured quality of food served met established standards through taste tests and visual presentations.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Management and Project Management
IBM Canada Ltd.
Markham
05.1978 - 10.2006
- Developed processes for tracking progress of projects from start to finish including status updates.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Developed project plans, timelines, and budgets to ensure successful completion of projects.
- Led strategic planning sessions for design and construction management.
- Brought in additional project personnel and resources to meet demands.
- Facilitated communication between team members to ensure timely delivery of projects.
- Tracked costs and expenses and assessed closely against original project budget.
Education
High School Diploma -
St. Josephs Convent School
Islington, Ontario05-1964
Skills
- Menu Development
- Salad Preparation
- Portion Control
- Sanitation and Safety
- Food Presentation
- Food Preparation
- Food Quality Standards
- Verbal and Written Communication
- Continuous Improvement
- Dishwashing
- Punctual and Reliable
- Health Code Compliance
- Sanitation Procedures
- Positive Attitude
- Menu Planning
- Effective Customer Communication
- Team Collaboration
- Dedicated Work Ethic
Timeline
Kitchen
Big Wigs Billiards
10.2017 - 12.2023
Management and Project Management
IBM Canada Ltd.
05.1978 - 10.2006
High School Diploma -
St. Josephs Convent School
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