Sandip Dagli

Work History

Conns Home Plus

Texas, USA

05.2021 - 10.2022

Re-engineered application form, purged 18 of 32, mobile first responsive UX, resulting in 40% growth in completed applications
Integrated 3rd party identity validation service to obtain verified user data resulting in 80% reduction in fraudulent applications
Collaborated with external credit service providers to display real time credit offers, allowing user to make instant choice resulting in 200% increase in credit redemption
Led stakeholder discovery across 10+business units to perform gap analysis, gathered and validated vision and requirements
Created 15+ customer journey maps including legacy and future workflows, iterated until final consensus was reached
Engaged with external third-party service providers and oversaw successful integration using micro-services and APIs
Participated in all agile ceremonies, prioritized epics and features, created wireframes, user-stories, acceptance criteria and worked closely with product designers for UX and high-fidelity prototypes
Collaborated with globally distributed team of product leaders, SMEs, executives and stakeholders enabling successful launch of the enterprise system

Agent Locator

Mississauga, ON

06.2020 - 05.2021

Reporting to the CEO, established the problem statement, vision and strategy for new homegrown CMS
Upon launch, new CMS adoption reached 20% in first month, growing MoM, accelerating revenue growth to +120% in 6 months
Collaborated with internal teams to develop and launch seamless integration with CRM resulting in projected revenue of 250,000 in first 6 months
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Spearheaded collaborative efforts to bring CMS product to market.
Compiled product and customer data to generate informed profit projections.

Gryphtech

Toronto, ON

09.2017 - 05.2020

Owned three products over my tenure, including an iOS and Android app, executing all aspects of Product Management from strategy to conceptualization to requirements gathering to user stories and launch
Resolved over 450 defects and usability issues resulting in improved performance and usability, delivering user benefits and laying groundwork to scale product.
Owned and prioritized product backlog.
Analyzed user feedback and implemented changes to product design.
Liaised with clients to better understand business needs and current market landscape
Developed product documentation to communicate upcoming features and products to internal teams and customer focus groups

Techblocks

Vaughan, ON

05.2016 - 09.2017

Prepared and owned detailed project documentation such as project plans, functional specifications/business requirements, test plans, test cases and risk register
Planned, designed, and scheduled phases for large projects working closely with clients to execute and deliver software solutions
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Led and managed staff of 10 off-shore and near-shore team members engaged in administering complex IT infrastructure.

Zoocasa

Toronto, ON

11.2010 - 02.2015

Conceptualized and oversaw development and launch of Canada's first online home value estimator, actively involved in GTM strategy
Led development of advertising framework for local partners to advertise based on user's location – resulting in revenue of 300,000 in first 6 months – with steady +10% growth MoM
Launched partner broker strategy, allowing access to a network of over 25000 associated resulting in growth of 50% in display ad sales in Q1
Traveled across US and Canada to establish strategic partnerships with associations and partners for data aggregation resulting in 4x growth of listing inventory in 6 months.