Daffne Padilla
Toronto,ON
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Business Owner
Easy Life Cleaning Services
10.2021 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Manager
Crepe It Up
10.2018 - 03.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
Manager
Electoral Office
01.2014 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Specialist Analyst
Ayuntamiento De Zapopan
11.2013 - 01.2014
- Performed gap analysis to identify areas of improvement.
- I make sure all the documents that president had to sign were in accordance with the law and without errors.
- I help him with his agenda and I'm assisted him in his meetings.
Assistant Manager
Notary
12.2011 - 10.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Administration and Accounting
Dry Cleaning "Lavasol"
09.2010 - 10.2011
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Manager
ESTUDIO F
03.2010 - 09.2010
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
UNITEC
Guadalajara, Mexico07.2012
Skills
- Ilike to learn new things
- Sales Strategies
- Cost Analysis and Savings
- Task Delegation
- Issue Resolution
- Operations Management
- Employee Motivation and Performance
- Operational Analysis
- Sales Development
- Customer Relations
- Good attitude
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Business Owner
Easy Life Cleaning Services
10.2021 - Current
Manager
Crepe It Up
10.2018 - 03.2020
Manager
Electoral Office
01.2014 - 08.2017
Specialist Analyst
Ayuntamiento De Zapopan
11.2013 - 01.2014
Assistant Manager
Notary
12.2011 - 10.2013
Administration and Accounting
Dry Cleaning "Lavasol"
09.2010 - 10.2011
Manager
ESTUDIO F
03.2010 - 09.2010
High School Diploma -
UNITEC
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