Daeneisha Horsley
Bellflower
Summary
Dedicated security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and emergency response. Recognized for superior customer service and effective conflict de-escalation, ensuring a safe environment while fostering positive relationships with staff and visitors. Committed to maintaining high safety standards and operational efficiency.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Long Beach, CA
05.2023 - 08.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security threats.
- Collaborated with local law enforcement during emergency situations to maintain order.
- Assisted in training new security staff on procedures and protocols for effective operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
School Custodian/ Office Assistant
SBWIB Youth Build Charter School
Hawthorne, CA
03.2021 - 08.2023
- Maintained cleanliness and sanitation of classrooms, hallways, and restrooms.
- Operated cleaning equipment including floor buffers and vacuums to ensure facility upkeep.
- Assisted in setting up facilities for school events and activities.
- Monitored inventory levels of cleaning supplies and materials for timely reordering.
- Responded promptly to maintenance requests from staff regarding custodial needs.
- Collaborated with administrative staff to optimize cleaning schedules for efficiency.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
- Reported vandalism or other damage to property to supervisor.
- Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- restocked office supplies for staff
- handled the printing machines to print papers when requested by higher staff
- keep tack of attendance records of students who were and weren’t there
- helped the facilitator with the students checks
- filling out timesheets
- prepping food for students/ serving food for students
School Custodian
Jordan High School
Long Beach, CA
06.2015 - 08.2015
- Assisted in daily cleaning and maintenance of school facilities to ensure safe and welcoming environments.
- Utilized cleaning equipment, including vacuums and floor polishers, to maintain cleanliness standards.
- Supported setup and breakdown of classrooms for events, ensuring organization and efficiency.
- Followed safety protocols while handling cleaning chemicals and equipment to promote a safe workplace.
- Collaborated with staff to address maintenance requests promptly, enhancing overall facility operations.
- Conducted routine inspections of school grounds to identify areas needing attention or repair.
- Maintained inventory of cleaning supplies, ensuring availability for ongoing custodial needs.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Completed routine floor stripping, sealing, and finishing.
Education
No Degree - Nursing Education
Cerritos College
Norwalk, CAHigh School Diploma -
Paramount High School
Paramount, CA06.2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Physical fitness
- Emergency response
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Dispatch
Timeline
Security Officer
Allied Universal Security Services
05.2023 - 08.2024
School Custodian/ Office Assistant
SBWIB Youth Build Charter School
03.2021 - 08.2023
School Custodian
Jordan High School
06.2015 - 08.2015
No Degree - Nursing Education
Cerritos College
High School Diploma -
Paramount High School