Customer-focused professional with practiced expertise selling technical solutions in business-to-business environments. Researches and understands complex and system-wide customer needs and proposes and explains optimum solutions. Builds lasting and mutually beneficial relationships with key customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ARCHITECTE MULTICLOUD
Mytech
Belle Horizon, Minas Gerais Brazil
07.2022 - 07.2024
Coordinated activities between architects, designers, engineers and contractors throughout the duration of a project.
Consulted with clients to discuss design options based on their budget constraints or aesthetic preferences.
Assisted in the preparation of presentations used during client meetings or bid processes.
Monitored design processes from conceptual phase through construction.
Streamlined and automated internal processes to improve overall workflows.
ADMINISTRATEUR SYSTÈMES ET SÉCURITÉ DE RÉSEAUX
Fabrica info Nc
Fortaleza, Ceara Brazil
01.2014 - 01.2021
Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
Responded quickly to user requests for assistance with computer or network problems.
Ensured compliance with applicable laws regarding privacy protection of sensitive data.
Monitored system performance to ensure availability of all services and systems to authorized users.
Provided technical support for local area networks, wide area networks and Internet connections.
Performed data backup operations on a regular basis to ensure the sec
ADMINISTRATEUR DE RÉSEAU INFORMATIQUE
DBM service
Porto Alegre, Rio Grande do Sul Brazil
01.2017 - 01.2020
Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
Provided technical support for local area networks, wide area networks and Internet connections.
Monitored system performance to ensure availability of all services and systems to authorized users.
Assisted in developing long-term strategies for the organization's IT infrastructure.
Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.