DACIA MOLINA
Baldwin Park
Summary
Dynamic program manager with a proven track record of driving business growth and fostering excellence within teams. Committed to inspiring collaboration and innovation, ensuring team members and clients are motivated to achieve shared goals. Adept at developing strategic initiatives that align with organizational objectives, enhancing operational efficiency and client satisfaction. Passionate about leading projects that exceed expectations, paving the way for continued success.
Overview
17
17
years of professional experience
Work History
CEO
BOSS LADY CORP
02.2016 - Current
- Managed comprehensive bookkeeping tasks, ensuring accurate financial records and compliance.
- Achieved timely payroll processing, resulting in enhanced employee satisfaction. Improved payroll accuracy through diligent record-keeping and issue resolution. Contributed to operational efficiency by optimizing payroll workflows.
- Executed comprehensive tax preparation services for clients, ensuring compliance with regulations.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Analyzed market trends to inform business decisions and identify new opportunities for expansion.
- Developed and implemented strategic initiatives to enhance organizational growth and market presence.
- Streamlined processes, resulting in improved productivity and reduced operational costs across the organization.
Customer Service Officer/Account Manager
Nefab Packaging (Disney Imagineering)
10.2014 - 12.2016
- Manage incoming calls and emails
- Identify and assess customers' needs
- Build sustainable relationships and trust with customers and suppliers through open and interactive communication
- Process customer requests and -orders and file documents
- Handle communication with suppliers and colleagues from different Nefab locations as well as communicate and assist Disney Engineering Coordinators
- Coordinate in-and outbound transport
- Finished Shanghai Disney Park in June 2016 collaborating with Disney Imagineering.
Self Employed
Dreamers HR & ED
11.2011 - 09.2014
- Wedding Planner
- Sales
- Marketing
- Customer Service
- Payroll
- Appointment Setter
- Book Keeper
Career Services Coordinator
UEI College
07.2009 - 09.2011
- Answered Phones
- Spoke to employers to set up students internships
- Follow up with employers for possible student hires
- Faxed resumes
- Update Medical Assistant and Business Office Administration work board weekly with new job postings for new grads.
Education
CEU Certificate of Course Completion - Payroll 101
Universal Technical Institute
03-2020
Certificate - Loss Prevention
Security Retail Group
Downey, CA, United States01-2014
Associate of Business Administration - Business Office Administration
United Education Institute
S El Monte, CA, USA01-2009
High School Diploma - Business
James A. Garfield High School
East Los Angeles, CA, United States01-2007
Skills
- Skilled in QuickBooks financial management
- Proficient in Microsoft, Excel and Power Point
- Financial record management
- Strong English and Spanish literacy
- Customer engagement
- Efficient data input
- Effective in group settings
- Proficient in social media management
- Process optimization
- Image and video editing
- Certified tax preparer
Languages
English
Full Professional
Timeline
CEO
BOSS LADY CORP
02.2016 - Current
Customer Service Officer/Account Manager
Nefab Packaging (Disney Imagineering)
10.2014 - 12.2016
Self Employed
Dreamers HR & ED
11.2011 - 09.2014
Career Services Coordinator
UEI College
07.2009 - 09.2011
High School Diploma - Business
James A. Garfield High School
CEU Certificate of Course Completion - Payroll 101
Universal Technical Institute
Certificate - Loss Prevention
Security Retail Group
Associate of Business Administration - Business Office Administration
United Education Institute