Dachline Georges
Toronto,ON
Summary
Adept at enhancing team performance and guest satisfaction, I streamlined operations at El Rey Restaurant by overhauling kitchen systems and fostering strong communication. My mentorship improved dish quality significantly, demonstrating my problem-solving prowess and effective verbal communication.
Fluent in English, I excel in customer-oriented environments, ensuring compliance and efficiency. Polite and professional (call center) successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Line Cook Supervisor
El Rey Restaurant
09.2021 - 05.2023
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Facilitated ongoing training programs for line cooks, promoting professional growth and improving overall team performance.
Education
Diploma Policing - Law Enforcement
Seneca College of Applied Arts And Technology
North York, ON03.2024
High School Diploma -
George Harvey Collegiate Institute
Toronto, ON10.2019
Skills
- Problem-solving skills
- Customer Support
- Customer Service
- Call Center Customer Service
- Verbal and written communication
- Inbound phone calls
- Communicating with clients
- Answering questions
- Appointment Scheduling
- Gathering information
- Building rapport
- Fluent in English
Languages
English
Full Professional
Timeline
Line Cook Supervisor
El Rey Restaurant
09.2021 - 05.2023
Diploma Policing - Law Enforcement
Seneca College of Applied Arts And Technology
High School Diploma -
George Harvey Collegiate Institute
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