Lourence Garcia Villena
Toronto,ON
Summary
Responsible and mature salesman who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.
Overview
11
11
years of professional experience
Work History
Guitar Salesman
Cristofori Music PTE LTD
07.2015 - 12.2020
- Recommended merchandise to customers based on their needs and preferences.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
- Contacted other store locations to determine merchandise availability.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
Sales Associate
Swee Lee Muisc
05.2010 - 02.2015
- Recommended merchandise to customers based on their needs and preferences.
- Wrote sales slips and sales contracts.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Built relationships with customers to increase likelihood of repeat business.
Education
Associate of Arts - Diploma in Music
Teklado School of Music
Philippines06.2004
Associate of Science - Biological Sciences
Bachelor of Science In Fisheries
Philippines06.2003
Skills
- Customer service-oriented
- Cash register familiarity
- People-oriented
- Retail merchandising specialist
- Technical aptitude
- Detail-oriented
- Sales experience
- Goal-oriented
- Excellent communication skills
- Friendly demeanor
- Strong work ethic
- Outstanding interpersonal skills
Timeline
Guitar Salesman
Cristofori Music PTE LTD
07.2015 - 12.2020
Sales Associate
Swee Lee Muisc
05.2010 - 02.2015
Associate of Arts - Diploma in Music
Teklado School of Music
Associate of Science - Biological Sciences
Bachelor of Science In Fisheries
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