Anthony Wills
Toronto,Canada
Summary
15 Years of experience in customer service and sales, this background is marked by a consistent track record of exceeding sales targets through exceptional service and strategic solutions. Expertise covers cold calling, marketing, and boosting sales figures, further enhanced by robust client engagement abilities. Recognized for a dedication to growth and learning, this diverse skill set is poised to make a substantial impact on the sales team’s achievements.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Cabin Cannabis
08.2020 - Current
- Increased daily sales by 33% in first year and by 50% in second year through
- Develop curated product menu for customers, building relationships with vendors
- Recognized for strong leadership, clear communication, and positive customer growth
- Assisted in resolving customer complaints and ensuring positive shopping experience and addressing any issues promptly
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cannabis Educator/ Business Development
Aurora Cannabis
11.2018 - 05.2021
- Performed multifaceted role at Aurora medical cannabis division in Toronto
- Managed patient files, records, and treatment information in CMR system
- Provided technical support for virtual telehealth appointments
- Collaborated with physicians to formulate effective treatment plans
- Advanced into pivotal Business Development role for special projects
- Engaged in 80-100 daily calls, qualifying potential patients for virtual clinic
- Surpassed daily clinic booking targets with impressive 30% conversion rate
- Demonstrated proficiency in business development and strategic engagement
Account Manger
Creative Club Global
01.2015 - 08.2016
- Managed day-to-day sales and built strong client relations with schools and third-party camps from customer service inquiries
- Introduced sales and CRM system for company and wrote clear and well-defined sales procedures template for future staff and franchise
- Migrated company’s correspondence system to more efficient email client that improved company workflow and communications
- Implemented and designed new web-based and print-based marketing strategies and promotional material
Business Development Associate
HomeStars
08.2012 - 08.2014
- Called 40-60 businesses per day surpassing monthly revenue sales targets in dynamic start-up environment
- Optimized sales funnel by strategically allocating time to nurture client relationships and bolster sales support activities
- Conducted both face-to-face and online meetings with diverse clients to enhance their online presence
- Demonstrated skills in business development and strategic engagement
- Cold calling and prospecting medium to large size businesses in all industries.
Education
General Arts -
Langara College, Vancouver B.C
Vancouver, BCCyber Security Certificate in Computers And Technology - Information And Computer Systems
Google
Virtual04.2024
Skills
- Sales development
- Lead generation
- Pipeline management
- CRMs
- Strategic prospecting
- Online advertising
Awards
The Aurora VIP award, Aurora cannabis, 11/2020, Anthony was recognized for demonstrating the shared value of Entrepreneurial Spirit and continues to strive and improve daily. He is consistently improving his outbound numbers, is a huge part of our daily team dynamic, and consistently gives feedback, or shares his ideas, to improve processes.
Timeline
Assistant Manager
Cabin Cannabis
08.2020 - Current
Cannabis Educator/ Business Development
Aurora Cannabis
11.2018 - 05.2021
Account Manger
Creative Club Global
01.2015 - 08.2016
Business Development Associate
HomeStars
08.2012 - 08.2014
General Arts -
Langara College, Vancouver B.C
Cyber Security Certificate in Computers And Technology - Information And Computer Systems
Google
Similar Profiles
NITESH PAHUJANITESH PAHUJA
Operations manager at Content Cabin powered by Husys (A division of Coupon Cabin LLC)Operations manager at Content Cabin powered by Husys (A division of Coupon Cabin LLC)
Austin RhotenAustin Rhoten
Inventory Manager/Purchaser at Broadway Cannabis Market/Mint Cannabis CO.Inventory Manager/Purchaser at Broadway Cannabis Market/Mint Cannabis CO.
Evan CarverEvan Carver
General Manager, Purchasing Manager at Lef Cannabis Co/Superb Cannabis CoGeneral Manager, Purchasing Manager at Lef Cannabis Co/Superb Cannabis Co
David KingstonDavid Kingston
Occasional Teacher at Toronto District School BoardOccasional Teacher at Toronto District School Board
ALANE FEUTSEU KENMOGNEALANE FEUTSEU KENMOGNE
Store Associate at TJX Companies, MarshallsStore Associate at TJX Companies, Marshalls