Jaspreet Kaur
Brampton,Canada
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Technician
PepsiCo
01.2023 - 01.2025
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Customer Service Cashier
Novelty Groceries
01.2023 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Sant Sarovar
01.2020 - 01.2022
- Company Overview: non profit organization
- Maintain Compliance & Best Practices - Ensure adherence to company policies, safety regulations, and industry standards
- Provide High-Quality Support - Assist staff, leadership, and interdisciplinary teams in achieving organizational goals and maintaining service excellence
- Monitor & Address Operational Needs - Identify challenges, propose solutions, and support continuous improvements within the workplace
- Non profit organization
Education
Diploma - Computer Programming
Lambton College
Mississauga, ON08-2024
Skills
- Shipping and receiving
- Inventory management
- Payment processing
- Data entry proficiency
- Phone etiquette
- Reliability and punctuality
Certification
- First Aid Certification
Timeline
Customer Service Cashier
Novelty Groceries
01.2023 - 09.2023
Warehouse Technician
PepsiCo
01.2023 - 01.2025
Sant Sarovar
01.2020 - 01.2022
Diploma - Computer Programming
Lambton College
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