Steven Muratori
Red Deer,AB
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Manager
TX2 Recycling
11.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Operations Manager
Environmental 360
12.2021 - 11.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Regional Operations Manager
GFL Environmental
06.2019 - 12.2021
- Streamlined regional operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Optimized logistics management, resulting in reduced delivery times and improved inventory control.
- Developed strong relationships with key stakeholders, ensuring continued business success.
- Implemented cost-saving measures, leading to significant reductions in operational expenses.
Operations Manager
Waste Management
03.2018 - 06.2019
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Reduced transport costs for the company through strategic negotiations with vendors and carriers.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
Corporal
Canadian Armed Forces
03.2014 - 03.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
BBA - Business Management
Athabasca University
Athabasca, AB07.2019
High School Diploma -
St Basils Highschool
Sault Ste Marie06.2013
Skills
- Decision-Making
- Customer Service
- Client Consultations
- Relationship Development
- P&L Management
- Business Development
- Incidents Management
- Labor Relations
- Production
- Organizational Management
Languages
English
Native or Bilingual
Italian
Limited Working
Certification
First Aid Level 1
Drivers License
Fall Arrest Training
H2S
References
References available upon request.
Timeline
Business Development Manager
TX2 Recycling
11.2023 - Current
Senior Operations Manager
Environmental 360
12.2021 - 11.2023
Regional Operations Manager
GFL Environmental
06.2019 - 12.2021
Operations Manager
Waste Management
03.2018 - 06.2019
Corporal
Canadian Armed Forces
03.2014 - 03.2018
BBA - Business Management
Athabasca University
High School Diploma -
St Basils Highschool
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