Chetan Thapar
Cornwall,Ontario
Summary
Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
3
3
years of professional experience
Work History
Case Selector
Matrix logistics DHL
01.2023 - Current
- Efficiently pick customer orders or shipment ensuring a correct number and type of product is picked and shipped
- Assemble various types of merchandise for shipment
- Transport orders to shipping locations utilizing material handling equipment
- Assist in physical inventories
- Maintain, clean, neat, orderly, and safe work area
- Perform additional duties as assigned by management., Ensured high levels of customer satisfaction through excellent sales service
- Assessed customers’ needs and provided assistance and information on product features
- Welcomed customers to an store and answered their queries
- Moved loads of up to 80lbs pounds using forklifts and other lift equipment
Cashier
Tim Hortons
09.2022 - 12.2023
- Welcomed customers and helped determine their needs
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Worked closely with shift manager to solve problems and handle customer concerns
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items, and join reward programs
- Built relationships with customers to encourage repeat business
- Member of JHSC (making sure workplace is safe to work at.)
- Handling inventory for a week and making sure that we have just enough to meet our business needs.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Trained newly hired sales team in upselling techniques.
- Lifted up to 80lbs pounds at once and used forklift to move heavier loads.
Sales Associat
HomeSense Tjx
01.2023 - 08.2023
- Followed and achieved department’s sales goals on monthly, quarterly, and yearly basis
- Maintained in-stock and presentable condition assigned areas
- Actively sought out customers in store
- Remained knowledgeable on products
- Eared and discussed available options
- Processed POS (point of sale) purchases
- Handled returns of merchandise
- Built productive trust relationships with customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Civil Site Supervisor
Honda And Associates
02.2021 - 10.2021
- Initiated onsite safety program and properly trained team members to decrease injuries
- Resolved issues between employees and customers using company policies
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites
- Developed work schedules for team members to maximize shift coverage
- Enhanced communication between construction management and personnel to facilitate smooth project completion.
- Improved overall project quality by closely monitoring construction activities and addressing any deviations from plans or specifications promptly.
- Optimized resource allocation for ongoing projects through careful planning, forecasting needs accurately based on historical data analysis.
- Promoted cost savings by negotiating favorable contracts with vendors, suppliers, and subcontractors for materials and services required onsite.
- Increased client satisfaction levels by consistently delivering high-quality workmanship on time and within budget constraints.
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Managed quality assurance and laboratory testing for concreting operations.
- Analyzed data and used computer simulations to model and test design concepts.
- Created, printed, and modified drawings in AutoCAD and Revit.
- Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
- Demonstrated commitment to continuous learning by staying updated on latest industry trends, technologies, and software updates related to AutoCAD drafting.
- Reduced material waste by optimizing component layouts in AutoCAD designs.
- Supported value engineering and architectural review processes.
- Managed 5 working sites at once with over 20 workers at one site.
- Maintained safe work environment by conducting regular safety inspections and enforcing compliance with OSHA regulations.
- Liaised with subcontractors regarding work progress.
- Recruited, placed, and oversaw project staff for optimal project results.
Education
Bachelor - Technology: Civil Engineering
Lyallpur Khalsa College of Engineering
Jalandhar, Punjab12.2020
Post-Degree - Project Management
St. Lawrence College
Cornwall, ON08.2022
Post-Degree - Supply Chain Management
St. Lawrence College
Cornwall, ON08.2023
Skills
- Warehouse Safety
- Product picking
- Equipment operations
- Safety Protocols
- Inventory organization
- AutoCAD
- Project Management
- Construction management
- Cost Estimates
- AutoCAD proficiency
- Continuous Improvement Initiatives
- Logistics Management
- Supplier Relationship Management
- Supply Chain Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Timeline
Case Selector
Matrix logistics DHL
01.2023 - Current
Sales Associat
HomeSense Tjx
01.2023 - 08.2023
Cashier
Tim Hortons
09.2022 - 12.2023
Civil Site Supervisor
Honda And Associates
02.2021 - 10.2021
Bachelor - Technology: Civil Engineering
Lyallpur Khalsa College of Engineering
Post-Degree - Project Management
St. Lawrence College
Post-Degree - Supply Chain Management
St. Lawrence College
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