PEARL YARBOLEY OKAI
North York
Summary
A hardworking, motivated, goal-oriented, and disciplined professional with over 5 years of experience in the aviation, telecommunications, and cybersecurity sector. Key strengths include balancing competing priorities, adapting to software and technology, collaborating with teams and colleagues to complete tasks efficiently, communicating status updates and project progress with managers, and organizing incoming tasks according to priority and urgency level.
Overview
7
7
years of professional experience
Work History
Software Test Engineer
Transsion Technology
09.2021 - 08.2023
- Efficiently tested software for major phone manufacturing companies, such as Tecno, Infinix, and Itel phone models before their release dates
- Conducted network speed testing for major multinational telecommunication networks to ensure that they operate effectively
- Wrote IMEI on mobile phones using the IMEI tool or the calcare IMEI tool
- Flashed and restored data using specific software, such as Calcare flash tool
- Executed AI testing on mobile phones before final processing
Telecommunications Officer
Ghana Civil Aviation Authority
09.2019 - 08.2020
- Provided seamless, end-to-end communication to managers and supervisors
- Professionally operated the switchboard
- Successfully fixed faulty telephone lines
- Assigned new phone lines to new telephones
- Trained summer interns on how to operate switchboards
Air Traffic Safety Officer
Ghana Civil Aviation Authority
09.2019 - 08.2020
- Conducted ongoing aviation safety and security regulation
- Monitored outstations to ensure machines and operations run smoothly
- Monitored communication through the voice communication and control system (VCCS) machine from the transmitting station to the receiving stations
- Routinely checked outstation plants on site
Student
06.2019 - 07.2019
- Designed and developed websites for businesses, non-governmental organizations, and public bodies as part of my student project work
- Applied my strong knowledge of Microsoft Office to lead presentations and discussions
Intern/Co-op student
Ablekuma North Municipal Assembly
07.2018 - 09.2018
- Effectively ensured a secure internet connection for the Municipal Office
- Organized and executed the installation of new computers and printers for the office
- Developed effective teamwork knowledge and rapport with co-workers
Verification Officer/Customer Care Service
Electoral Commission of Ghana
12.2016 - 01.2017
- Provided high-quality customer service during the 2020 National Elections
- Electronically verified voter ID cards of Ghanaian citizens
- Collaborated with the team to ensure voters were compliant with the election by-laws
- Applied strong political acumen and maintained confidentiality
Education
Ontario College Graduate Certificate - Wireless Networking & Cybersecurity
George Brown College
12.2024
Bachelor of Science - Information Technology
Methodist University Ghana
06.2019
Skills
- JIRA
- Cisco IOS
- Quality assurance
- HTML
- CSS
- MS Office
- Organizational skills
- Communication skills
- Collaboration skills
- Administrative skills
Summary Of Skills
Proficient in JIRA, Kali Linux, Cisco IOS, Proficient in HTML, CSS, MS Office (Word, PowerPoint, Excel), Ability to frequently lead group projects on artificial intelligence (AI) tests. Experience with successfully setting timelines to complete 10 tasks per day on network connectivity., Ability to facilitate multiple discussions with leadership on how to modernize processes to increase organizational efficiency and productivity, and conduct group presentations. Comfortable with clearly communicating tasks to new employees and project members and following up on their status/progress., Significant experience participating in-group projects and tasks in professional settings and working with cross-functional teams., Hands-on experience scheduling meetings, reconciling financial documents, helping managers with onboarding, answering phone calls, and managing client inquiries., Demonstrated ability to prioritize tasks and optimize schedule to ensure the timely delivery of assigned tasks.
Timeline
Software Test Engineer
Transsion Technology
09.2021 - 08.2023
Air Traffic Safety Officer
Ghana Civil Aviation Authority
09.2019 - 08.2020
Telecommunications Officer
Ghana Civil Aviation Authority
09.2019 - 08.2020
Student
06.2019 - 07.2019
Intern/Co-op student
Ablekuma North Municipal Assembly
07.2018 - 09.2018
Verification Officer/Customer Care Service
Electoral Commission of Ghana
12.2016 - 01.2017
Bachelor of Science - Information Technology
Methodist University Ghana
Ontario College Graduate Certificate - Wireless Networking & Cybersecurity
George Brown College
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